Cognitive asymmetry in employee emotional reactions to leadership behaviors

Dasborough, MT (2006) Cognitive asymmetry in employee emotional reactions to leadership behaviors. Leadership Quarterly, 17 2: 163-178. doi:10.1016/j.leaqua.2005.12.004

Author Dasborough, MT
Title Cognitive asymmetry in employee emotional reactions to leadership behaviors
Journal name Leadership Quarterly   Check publisher's open access policy
ISSN 1048-9843
Publication date 2006-01-01
Sub-type Article (original research)
DOI 10.1016/j.leaqua.2005.12.004
Volume 17
Issue 2
Start page 163
End page 178
Total pages 16
Editor M. D. Mumford
J. G. Hunt
Place of publication New York
Publisher Elsevier Science
Language eng
Subject C1
350201 Human Resources Management
720403 Management
Abstract This article is predicated on the idea that leaders shape workplace affective events. Based on Affective Events Theory (AET), I argue that leaders are sources of employee positive and negative emotions at work. Certain leader behaviors displayed during interactions with their employees are the sources of these affective events. The second theoretical underpinning of the article is the Asymmetry Effect of emotion. Consistent with this theory, employees are more likely to recall negative incidents than positive incidents. In a qualitative study, evidence that these processes exist in the workplace was found. Leader behaviors were sources of positive or negative emotional responses in employees; employees recalled more negative incidents than positive incidents, and they recalled them more intensely and in more detail than positive incidents. Consequently, leaders may need to exercise their emotional intelligence to generate emotional uplifts to overcome the hassles in the workplace that employees seem to remember so vividly. (c) 2006 Elsevier Inc. All rights reserved.
Keyword Leadership
Affective Events
Psychology, Applied
Positive-negative Asymmetry
Qualitative Research
Grounded Theory
Q-Index Code C1

Document type: Journal Article
Sub-type: Article (original research)
Collections: 2007 Higher Education Research Data Collection
UQ Business School Publications
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Citation counts: TR Web of Science Citation Count  Cited 116 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 132 times in Scopus Article | Citations
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Created: Wed, 15 Aug 2007, 18:31:43 EST