Cognitive Work Analysis

Sanderson, P. M. (2003). Cognitive Work Analysis. In JM Carroll (Penn State University) (Ed.), HCI Models Theories and Frameworks: Toward Multidisciplinary Science 1 ed. (pp. 225-264) New York, USA: Morgan-Kaufmann. doi:10.1016/B978-155860808-5/50009-5

Author Sanderson, P. M.
Title of chapter Cognitive Work Analysis
Title of book HCI Models Theories and Frameworks: Toward Multidisciplinary Science
Place of Publication New York, USA
Publisher Morgan-Kaufmann
Publication Year 2003
Sub-type Research book chapter (original research)
DOI 10.1016/B978-155860808-5/50009-5
Open Access Status Not yet assessed
Edition 1
ISBN 1558608087
Editor JM Carroll (Penn State University)
Start page 225
End page 264
Total pages 10
Total chapters 15
Language eng
Subjects 280104 Computer-Human Interaction
700199 Computer software and services not elsewhere classified
Abstract/Summary Cognitive work analysis (CWA) is an effective approach for describing the forces that shape human cognitive work in complex real-time systems. It is an approach to cognitive engineering that helps analysts find ways to support the human operator in unexpected situations where the operator will have to behave adaptively. Ecological interface design (EID) is one of the significant applications of CWA. CWA draws strongly upon work psychology, ecological psychology, and systems thinking. EID is a set of principles to guide interface design that emerges from the part of CWA that is particularly strongly influenced by ecological psychology. CWA applies best to physical or engineered work domains rather than social or intentional domains where the work domain consists of social practices and conventions such as command and control.
Q-Index Code B1
Institutional Status UQ

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Created: Tue, 14 Aug 2007, 21:34:08 EST