Computer technology - A political player in social policy processes

Henman, P (1997) Computer technology - A political player in social policy processes. Journal of Social Policy, 26 323-340. doi:10.1017/S0047279497005035

Author Henman, P
Title Computer technology - A political player in social policy processes
Journal name Journal of Social Policy   Check publisher's open access policy
ISSN 0047-2794
Publication date 1997-01-01
Year available 1997
Sub-type Article (original research)
DOI 10.1017/S0047279497005035
Open Access Status
Volume 26
Start page 323
End page 340
Total pages 18
Place of publication NEW YORK
Language eng
Abstract The absence of considerations of technology in policy studies reinforces the popular notion that technology is a neutral tool, Through an analysis of the role played by computers in the policy processes of Australia's Department of Social Security, this paper argues that computers are political players in policy processes, Findings indicate that computers make aspects of the social domain knowable and therefore governable, The use of computers makes previously infeasible policies possible, Computers also operate as bureaucrats and as agents of client surveillance. Increased policy change, reduced discretion and increasingly targeted and complex policies can be attributed to the use of computer technology, If policy processes are to be adequately understood and analysed, then the role of technology in those processes must be considered.
Keyword Public Administration
Social Issues
Social Work
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Unknown

Document type: Journal Article
Sub-type: Article (original research)
Collection: School of Nursing, Midwifery and Social Work Publications
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Citation counts: TR Web of Science Citation Count  Cited 6 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 10 times in Scopus Article | Citations
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Created: Tue, 14 Aug 2007, 02:54:02 EST