Operations sustainability maturity model: preliminary findings of financial services in developing and developed countries

Parker, David W., Loh, Alicia, Chevers, Delroy, Minto-Coy, Indianna and Zeppetella, Luca (2017) Operations sustainability maturity model: preliminary findings of financial services in developing and developed countries. Measuring Business Excellence, .

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Author Parker, David W.
Loh, Alicia
Chevers, Delroy
Minto-Coy, Indianna
Zeppetella, Luca
Title Operations sustainability maturity model: preliminary findings of financial services in developing and developed countries
Journal name Measuring Business Excellence   Check publisher's open access policy
ISSN 1368-3047
1758-8057
Publication date 2017-04-10
Sub-type Article (original research)
Open Access Status Not yet assessed
Total pages 32
Place of publication Bingley, United Kingdom
Publisher Emerald Publishing Limited
Collection year 2018
Language eng
Abstract With increased awareness of organisational sustainability, academics have developed a number of tools, approaches and strategies to ensure commercial viability. However, few corporations have successfully institutionalised ongoing sustainability. Moreover, to-date, the focus of attention has been extensively on developed countries while, arguably, it is developing countries that need to be most ardent in pursuing sustainable operations. The objective of this research was to use a maturity model and assessment tool to measure operations sustainability across developed and developing countries. Extensive work has previously been completed in designing and testing the research instrument to ensure face validity. Data representing indices of sustainable maturity have been collected from financial services companies to compare and identify how the sustainable maturity index differs between in developed and developing countries. The preliminary findings indicate no significant difference in sustainability maturity index between countries.
Keyword Sustainability maturity model
English speaking Caribbean
Sustainable comparative performance
Financial services sustainability
Q-Index Code CX
Q-Index Status Provisional Code
Institutional Status UQ
Additional Notes Accepted article - Not yet published

Document type: Journal Article
Sub-type: Article (original research)
Collections: HERDC Pre-Audit
UQ Business School Publications
 
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Created: Tue, 11 Apr 2017, 09:05:29 EST by Karen Morgan on behalf of UQ Business School