The development of a telemedicine planning framework based on needs assessment

AlDossary, Sharifah, Martin-Khan, Melinda G., Bradford, Natalie K., Armfield, Nigel R. and Smith, Anthony C. (2017) The development of a telemedicine planning framework based on needs assessment. Journal of Medical Systems, 41 74: . doi:10.1007/s10916-017-0709-4

Author AlDossary, Sharifah
Martin-Khan, Melinda G.
Bradford, Natalie K.
Armfield, Nigel R.
Smith, Anthony C.
Title The development of a telemedicine planning framework based on needs assessment
Journal name Journal of Medical Systems   Check publisher's open access policy
ISSN 0148-5598
Publication date 2017-05-01
Year available 2017
Sub-type Article (original research)
DOI 10.1007/s10916-017-0709-4
Open Access Status Not yet assessed
Volume 41
Issue 74
Total pages 9
Place of publication New York, United States
Publisher Springer
Language eng
Subject 2701 Medicine (miscellaneous)
1710 Information Systems
2718 Health Informatics
3605 Health Information Management
Abstract Providing equitable access to healthcare services in rural and remote communities is an ongoing challenge that faces most governments. By increasing access to specialty expertise, telemedicine may be a potential solution to this problem. Regardless of its potential, many telemedicine initiatives do not progress beyond the research phase, and are not implemented into mainstream practice. One reason may be that some telemedicine services are developed without the appropriate planning to ascertain community needs and clinical requirements. The aim of this paper is to report the development of a planning framework for telemedicine services based on needs assessment. The presented framework is based on the key processes in needs assessment, Penchansky and Thomas’s dimensions of access, and Bradshaw’s types of need. This proposed planning framework consists of two phases. Phase one comprises data collection and needs assessment, and includes assessment of availability and expressed needs; accessibility; perception and affordability. Phase two involves prioritising the demand for health services, balanced against the known limitations of supply, and the implementation of an appropriate telemedicine service that reflects and meets the needs of the community. Using a structured framework for the planning of telemedicine services, based on need assessment, may help with the identification and prioritisation of community health needs.
Keyword Telemedicine
Hospital services
Needs assessment
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

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Created: Tue, 21 Mar 2017, 12:23:15 EST by Burke, Eliza on behalf of Centre for Health Services Research