Decision-making about the adoption of information technology in social welfare agencies: some key considerations

Gillingham, Philip (2017) Decision-making about the adoption of information technology in social welfare agencies: some key considerations. European Journal of Social Work, 1-9. doi:10.1080/13691457.2017.1297773


Author Gillingham, Philip
Title Decision-making about the adoption of information technology in social welfare agencies: some key considerations
Journal name European Journal of Social Work   Check publisher's open access policy
ISSN 1468-2664
1369-1457
Publication date 2017-03-02
Sub-type Article (original research)
DOI 10.1080/13691457.2017.1297773
Open Access Status Not yet assessed
Start page 1
End page 9
Total pages 9
Place of publication Abingdon, Oxon, United Kingdom
Publisher Routledge
Collection year 2018
Language eng
Abstract Government and non-government social welfare agencies have invested heavily in information technology, such as electronic information systems (IS) but evaluations have shown that they may undermine rather than support frontline practice. In this article, the findings of research in which senior managers and information technology managers were asked to reflect on why a particular application failed to achieve its aims are presented. The insights they provide can be used to guide future decision-making about the adoption of information technology.
Keyword Information systems
Social welfare agencies
Technology adoption
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: HERDC Pre-Audit
School of Nursing, Midwifery and Social Work Publications
 
Versions
Version Filter Type
Citation counts: Scopus Citation Count Cited 0 times in Scopus Article
Google Scholar Search Google Scholar
Created: Tue, 21 Mar 2017, 00:25:23 EST by Web Cron on behalf of Learning and Research Services (UQ Library)