Residents open their homes to tourists when disaster strikes

Hajibaba, Homa, Karlsson, Logi and Dolnicar, Sara (2016) Residents open their homes to tourists when disaster strikes. Journal of Travel Research, 56 8: 1065-1078. doi:10.1177/0047287516677167

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Author Hajibaba, Homa
Karlsson, Logi
Dolnicar, Sara
Title Residents open their homes to tourists when disaster strikes
Journal name Journal of Travel Research   Check publisher's open access policy
ISSN 0047-2875
Publication date 2016-11-16
Year available 2017
Sub-type Article (original research)
DOI 10.1177/0047287516677167
Open Access Status File (Author Post-print)
Volume 56
Issue 8
Start page 1065
End page 1078
Total pages 14
Place of publication Thousand Oaks, CA, United States
Publisher Sage Publications
Language eng
Subject 3305 Geography, Planning and Development
3313 Transportation
1409 Tourism, Leisure and Hospitality Management
Abstract Residents are key stakeholders of tourism destinations. Yet, to date, no study has investigated if and how residents can contribute to destination recovery when a disaster hits. The emergence of peer-to-peer networks offers an efficient platform for residents to open their homes to displaced tourists. Such help is particularly critical if key tourist infrastructure is severely damaged. But are residents willing to open their homes and help in other ways? The present study adopts a scenario-based survey research design, including Australians who live in tourism regions and Australian tourists. Results indicate that (1) segments of residents willing to support the tourism industry in disaster situations exist, and (2) tourists are willing to accept residents’ offers of support. The more immediate the emergency, the higher the willingness to help and accept help. These insights point to the potential of involving residents in destination recovery efforts.
Keyword Natural disasters
Sharing economy
Peer-to-peer networks
Collaborative consumption
Crisis management
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: HERDC Pre-Audit
UQ Business School Publications
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Citation counts: Scopus Citation Count Cited 1 times in Scopus Article | Citations
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Created: Sat, 26 Nov 2016, 00:17:13 EST by Karen Morgan on behalf of UQ Business School