HCI and usability principles and guidelines in the website development process: an international perspective

Issa, Tomayess and Isaias, Pedro (2014). HCI and usability principles and guidelines in the website development process: an international perspective. In Ewelina Lacka, Hing Kai Chan and Nick Yip (Ed.), E-commerce platform acceptance: suppliers, retailers, and consumers (pp. 169-189) New York, NY, USA: Springer. doi:10.1007/978-3-319-06121-4_9


Author Issa, Tomayess
Isaias, Pedro
Title of chapter HCI and usability principles and guidelines in the website development process: an international perspective
Title of book E-commerce platform acceptance: suppliers, retailers, and consumers
Place of Publication New York, NY, USA
Publisher Springer
Publication Year 2014
Sub-type Research book chapter (original research)
DOI 10.1007/978-3-319-06121-4_9
Open Access Status Not Open Access
ISBN 9783319061207
9783319061214
Editor Ewelina Lacka
Hing Kai Chan
Nick Yip
Chapter number 9
Start page 169
End page 189
Total pages 21
Total chapters 9
Language eng
Abstract/Summary This chapter provides an answer to the question “Do industry practitioners consider that human computer interaction (HCI) and usability principles and guidelines are essential in the website development process?” The answer was sought by means of an online survey (N = 126), of Information Systems(IS)/Information Technology (IT) personnel in Australia and Portugal, that allowed the collection of both quantitative and qualitative data. Explanatory analysis was conducted using descriptive statistics, including frequencies and an independent sample T-test. The study findings suggest that both HCI and Usability were significant aspects of the website development process especially in the marketing websites, as their inclusion will encourage users to revisit these websites and thereby increase businesses’ profits. Usability and HCI features are especially important in the design stage to improve the structure and functionality of a website. The conclusions drawn in this chapter will assist IS/IT industry practitioners in Australia and Portugal to implement HCI and usability approaches by means of a New Participative Methodology for Marketing Websites (NPMMW).
Q-Index Code B1
Q-Index Status Provisional Code
Institutional Status Non-UQ

Document type: Book Chapter
Collection: Institute for Teaching and Learning Innovation Publications
 
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Created: Tue, 22 Nov 2016, 04:51:10 EST by Pedro Isaias on behalf of Institute for Teaching and Learning Innovation