Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study

Issa, Tomayess, Isaias, Pedro and Vijayarajan, Anoop (2014) Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study. International Journal of Web Based Communities, 10 4: 466-489. doi:10.1504/IJWBC.2014.065395


Author Issa, Tomayess
Isaias, Pedro
Vijayarajan, Anoop
Title Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study
Journal name International Journal of Web Based Communities   Check publisher's open access policy
ISSN 1477-8394
1741-8216
Publication date 2014-10-01
Sub-type Article (original research)
DOI 10.1504/IJWBC.2014.065395
Open Access Status Not yet assessed
Volume 10
Issue 4
Start page 466
End page 489
Total pages 14
Place of publication Olney, United Kingdom
Publisher Inderscience Publishers
Language eng
Abstract In this study the researchers aim to assess and investigate the risks and opportunities of using social-networking sites (SNS) in workplace/communities, especially in Australia and Portugal. An online survey was conducted of 80 employees from both large organisations and SMEs in Australia and Portugal to determine these risks and opportunities. The study outcomes indicated that SNS usage in businesses is very useful, convenient, and fast and provides a real-time environment for marketing, communication and collaboration, enhancing employees' knowledge and skills and improving communication between customers and stakeholders. However, SNS usage in businesses can lead to legal issues or loss of reputation, security, privacy, hacking to identify theft, and virus attacks. The current study ascertains new practical significance, as a set of recommendations were generated to minimise and reduce the risks of using SNS in the workplace and to meet employees' needs and expectations.
Keyword Social networking sites
SNS
Opportunities
Australia
Portugal
Workplace/communities
Risks
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Non-UQ

Document type: Journal Article
Sub-type: Article (original research)
Collection: Institute for Teaching and Learning Innovation Publications
 
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Created: Thu, 10 Nov 2016, 06:41:49 EST by Pedro Isaias on behalf of Institute for Teaching and Learning Innovation