Performing the state: the socio-political dimensions of performance measurement in policy and public services

Henman, Paul (2016) Performing the state: the socio-political dimensions of performance measurement in policy and public services. Policy Studies, 37 6: 499-507. doi:10.1080/01442872.2016.1144739


Author Henman, Paul
Title Performing the state: the socio-political dimensions of performance measurement in policy and public services
Journal name Policy Studies   Check publisher's open access policy
ISSN 1470-1006
0144-2872
Publication date 2016-11-01
Sub-type Article (original research)
DOI 10.1080/01442872.2016.1144739
Open Access Status Not yet assessed
Volume 37
Issue 6
Start page 499
End page 507
Total pages 9
Place of publication Abingdon, Oxon, United Kingdom
Publisher Routledge
Language eng
Subject 3320 Political Science and International Relations
Abstract This opening paper outlines the rise of public sector performance measurement and performance governance from New Public Management, its trajectory from an administrative tool for organisational monitoring and management, to its insertion into service performance and accountability, to a policy tool defining policy itself. Four key conceptual ways of approaching public sector performance measurement are outlined, and the significance of understanding performance measurement as a socio technical policy instrument is argued. The paper thematically reviews the papers that follow and how they demonstrate new points of critical analysis in policy studies,including the multiple, mixed and sometimes contradictory purposes for performance measurement, the formation of performance measurement tools, the linkages of performance numbers and governance structures from macro to micro, and the reconfigured roles of professionals in public service delivery. The paper issues a clear challenge to policy researchers to take performance measurement more seriously in understanding the dynamics of policy performance, the achievement of policy objectives, the reframing of policy and the experience of citizens.
Keyword Australasia
NPM
Performance governance
Performance measurement
Policy instruments
Q-Index Code C1
Q-Index Status Provisional Code
Grant ID DP110100803
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: HERDC Pre-Audit
School of Social Science Publications
 
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