Manager emotional intelligence and project success: the mediating role of job satisfaction and trust

Rezvani, Azadeh, Chang, Artemis, Wiewiora, Anna, Ashkanasy, Neal M., Jordan, Peter J. and Zolin, Roxanne (2016) Manager emotional intelligence and project success: the mediating role of job satisfaction and trust. International Journal of Project Management, 34 7: 1112-1122. doi:10.1016/j.ijproman.2016.05.012

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Author Rezvani, Azadeh
Chang, Artemis
Wiewiora, Anna
Ashkanasy, Neal M.
Jordan, Peter J.
Zolin, Roxanne
Title Manager emotional intelligence and project success: the mediating role of job satisfaction and trust
Journal name International Journal of Project Management   Check publisher's open access policy
ISSN 0263-7863
1873-4634
Publication date 2016-10-01
Sub-type Article (original research)
DOI 10.1016/j.ijproman.2016.05.012
Open Access Status Not yet assessed
Volume 34
Issue 7
Start page 1112
End page 1122
Total pages 11
Place of publication Kidlington, Oxford, United Kingdom
Publisher Pergamon Press
Language eng
Subject 1403 Business and International Management
2308 Management, Monitoring, Policy and Law
1405 Management of Technology and Innovation
Abstract The number of complex projects is increasing across many sectors and the associated challenges are substantial. Using a field study we aim to understand how project managers' emotional intelligence (EI) contributes to project success. We propose and test a model linking EI to project success and examine the mediating effects of project managers' job satisfaction and trust on this relationship. Based on data collected from 373 project managers in the Australian defence industry, our results indicate that EI has a positive impact on project success, job satisfaction, and trust. Moreover, we found evidence that job satisfaction and trust mediate the relationship between EI and project success. Our findings suggest that top management should be aware of the importance of project managers' job satisfaction and trust, which can both serve to boost project success in complex project situations.
Keyword Complex project
Emotional intelligence
Job satisfaction
Project success
Trust
Work attitudes
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: HERDC Pre-Audit
UQ Business School Publications
 
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Citation counts: TR Web of Science Citation Count  Cited 12 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 14 times in Scopus Article | Citations
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