A general model for estimating warranty costs for repairable products

Nguyen D.G. and Murthy D.N.P. (1984) A general model for estimating warranty costs for repairable products. IIE Transactions (Institute of Industrial Engineers), 16 4: 379-386. doi:10.1080/07408178408975258


Author Nguyen D.G.
Murthy D.N.P.
Title A general model for estimating warranty costs for repairable products
Journal name IIE Transactions (Institute of Industrial Engineers)   Check publisher's open access policy
ISSN 1545-8830
Publication date 1984-12-01
Sub-type Article (original research)
DOI 10.1080/07408178408975258
Volume 16
Issue 4
Start page 379
End page 386
Total pages 8
Subject 2209 Industrial and Manufacturing Engineering
1803 Management Science and Operations Research
Abstract For a product sold with a warranty period T, the manufacturer must pay all repair costs for failures in [O, T]. This paper presents a model to estimate warranty liability associated with this type of warranty policy. The quantities estimated are: (i) the expected total warranty cost and prediction interval for a fixed lot size of sales, and (ii) the expected number of units returned for repair and the expected warranty costs incurred in any time interval during the product life cycle, when sales occur continuously. The results are applicable for any failure time distribution and for various types of repair. A numerical example is given to illustrate the application of the model.
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Unknown

Document type: Journal Article
Sub-type: Article (original research)
Collection: Scopus Import
 
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Created: Tue, 05 Jul 2016, 13:14:03 EST by System User