New Disability Services: The critical role of staff in a consumer-directed empowerment model of service for physically disabled people

Brown C. and Ringma C. (1989) New Disability Services: The critical role of staff in a consumer-directed empowerment model of service for physically disabled people. Disability, Handicap & Society, 4 3: 241-257. doi:10.1080/02674648966780271


Author Brown C.
Ringma C.
Title New Disability Services: The critical role of staff in a consumer-directed empowerment model of service for physically disabled people
Journal name Disability, Handicap & Society   Check publisher's open access policy
ISSN 0267-4645
Publication date 1989-01-01
Sub-type Article (original research)
DOI 10.1080/02674648966780271
Open Access Status Not yet assessed
Volume 4
Issue 3
Start page 241
End page 257
Total pages 17
Subject 3300 Social Sciences
3306 Health (social science)
3600 Health Professions
Abstract Australian disability services have undergone a major review. Initiated by the government and now enshrined in new legislation, this review has significant implications for non-government social welfare organisations as major service providers in that it demands a significant service delivery reorientation. This paper describes one demonstration project involving four physically disabled persons, one female and three males, located in one domiciliary unit which signposts this new service direction and identifies it as a consumer- directed and empowering model. This is contrasted with previous institutional and care models of service. It identifies the staff role as important in this client-empowering model of service and raises a range of critical issues in the consumer-staff interface which enhances such empowerment. The paper suggests that where these staffing features and empowerment processes are lacking deinstitutionalisation may well have occurred without consumer empowerment being achieved.
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Unknown

Document type: Journal Article
Sub-type: Article (original research)
Collection: Scopus Import - Archived
 
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Created: Tue, 14 Jun 2016, 13:06:55 EST by System User