Electronic information systems to guide social work practice: the perspectives of practitioners as end users

Gillingham, Philip (2016) Electronic information systems to guide social work practice: the perspectives of practitioners as end users. Practice: Social Work in Action, 1-16. doi:10.1080/09503153.2015.1135895


Author Gillingham, Philip
Title Electronic information systems to guide social work practice: the perspectives of practitioners as end users
Journal name Practice: Social Work in Action   Check publisher's open access policy
ISSN 0950-3153
1742-4909
Publication date 2016-01-22
Sub-type Article (original research)
DOI 10.1080/09503153.2015.1135895
Open Access Status Not Open Access
Start page 1
End page 16
Total pages 16
Place of publication Abingdon, Oxon, United Kingdom
Publisher Routledge
Language eng
Formatted abstract
Evaluations of electronic information systems (IS) being used in social work agencies in England and Australia have been highly critical of their effects on frontline social work practice. Attention is now turning to how IS might be redesigned and used in the future. One particular development is the inclusion of particular practice frameworks in the design of IS, in order that, when practitioners use them, practice is shaped and guided. With the aim of improving social work practice, the IS is intended to act as an ‘external expert’. In this article, the findings of a small-scale ethnographic study of an IS that incorporates the Looking after Children framework for children in out of home care are presented. The challenges of incorporating practice frameworks into IS are discussed.
Keyword Electronic information systems
Social work practice framework
End users
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: HERDC Pre-Audit
School of Nursing, Midwifery and Social Work Publications
 
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Created: Mon, 25 Jan 2016, 19:42:03 EST by Philip Gillingham on behalf of School of Nursing, Midwifery and Social Work