Episodic volunteering and retention: an integrated theoretical approach

Hyde, Melissa K., Dunn, Jeff, Bax, Caitlin and Chambers, Suzanne K. (2015) Episodic volunteering and retention: an integrated theoretical approach. Nonprofit and Voluntary Sector Quarterly, 45 1: 45-63. doi:10.1177/0899764014558934

Author Hyde, Melissa K.
Dunn, Jeff
Bax, Caitlin
Chambers, Suzanne K.
Title Episodic volunteering and retention: an integrated theoretical approach
Journal name Nonprofit and Voluntary Sector Quarterly   Check publisher's open access policy
ISSN 0899-7640
Publication date 2015-12-05
Year available 2015
Sub-type Article (original research)
DOI 10.1177/0899764014558934
Open Access Status DOI
Volume 45
Issue 1
Start page 45
End page 63
Total pages 19
Place of publication Thousand Oaks, CA United States
Publisher Sage
Language eng
Subject 3301 Social Sciences (miscellaneous)
Abstract Episodic volunteers (EVs) are vital for non-profit organization activities. However, theory-based research on episodic volunteering is scant and the determinants of episodic volunteering are not well understood. This study integrates the volunteer process model and three-stage model of volunteers’ duration of service to explore determinants of EV retention. A cross-sectional survey of 340 EVs assessed volunteering antecedents, experiences, and retention. Social/enjoyment (β = .17) and benefit (β = −.15) motives, social norm (β = .20), and satisfaction (β = .56) predicted Novice EV (first experience) retention; satisfaction (β = .47) and commitment (β = .38) predicted Transition EV (2-4 years intermittently) retention; and supporting the organization financially (β = .31), social norm (β = .18), satisfaction (β = .41), and commitment (β = .19) predicted Sustained EV (5-6 years consecutively) retention. Integrated theoretical approaches appear efficacious for understanding EV retention. An Episodic Volunteer Engagement and Retention model is proposed for further testing in prospective work.
Keyword commitment
episodic volunteering
volunteer retention
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2016 Collection
School of Social Science Publications
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Citation counts: TR Web of Science Citation Count  Cited 3 times in Thomson Reuters Web of Science Article | Citations
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Created: Tue, 05 Jan 2016, 23:29:28 EST by Julie Hunter on behalf of School of Social Science