Episodic volunteering and retention: an integrated theoretical approach

Hyde, Melissa K., Dunn, Jeff, Bax, Caitlin and Chambers, Suzanne K. (2015) Episodic volunteering and retention: an integrated theoretical approach. Nonprofit and Voluntary Sector Quarterly, 45 1: 45-63. doi:10.1177/0899764014558934

Author Hyde, Melissa K.
Dunn, Jeff
Bax, Caitlin
Chambers, Suzanne K.
Title Episodic volunteering and retention: an integrated theoretical approach
Journal name Nonprofit and Voluntary Sector Quarterly   Check publisher's open access policy
ISSN 0899-7640
Publication date 2015-12-05
Year available 2015
Sub-type Article (original research)
DOI 10.1177/0899764014558934
Open Access Status DOI
Volume 45
Issue 1
Start page 45
End page 63
Total pages 19
Place of publication Thousand Oaks, CA United States
Publisher Sage
Language eng
Abstract Episodic volunteers (EVs) are vital for non-profit organization activities. However, theory-based research on episodic volunteering is scant and the determinants of episodic volunteering are not well understood. This study integrates the volunteer process model and three-stage model of volunteers’ duration of service to explore determinants of EV retention. A cross-sectional survey of 340 EVs assessed volunteering antecedents, experiences, and retention. Social/enjoyment (β = .17) and benefit (β = −.15) motives, social norm (β = .20), and satisfaction (β = .56) predicted Novice EV (first experience) retention; satisfaction (β = .47) and commitment (β = .38) predicted Transition EV (2-4 years intermittently) retention; and supporting the organization financially (β = .31), social norm (β = .18), satisfaction (β = .41), and commitment (β = .19) predicted Sustained EV (5-6 years consecutively) retention. Integrated theoretical approaches appear efficacious for understanding EV retention. An Episodic Volunteer Engagement and Retention model is proposed for further testing in prospective work.
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2016 Collection
School of Social Science Publications
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Citation counts: TR Web of Science Citation Count  Cited 2 times in Thomson Reuters Web of Science Article | Citations
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Created: Tue, 05 Jan 2016, 23:29:28 EST by Julie Hunter on behalf of School of Social Science