Social and relational identification as determinants of care workers' motivation and well-being

Bjerregaard, Kirstien, Haslam, S. Alexander, Morton, Thomas and Ryan, Michelle K. (2015) Social and relational identification as determinants of care workers' motivation and well-being. Frontiers in Psychology, 6 OCT: 1460.1-1460.14. doi:10.3389/fpsyg.2015.01460


Author Bjerregaard, Kirstien
Haslam, S. Alexander
Morton, Thomas
Ryan, Michelle K.
Title Social and relational identification as determinants of care workers' motivation and well-being
Journal name Frontiers in Psychology   Check publisher's open access policy
ISSN 1664-1078
Publication date 2015-10-01
Sub-type Article (original research)
DOI 10.3389/fpsyg.2015.01460
Open Access Status DOI
Volume 6
Issue OCT
Start page 1460.1
End page 1460.14
Total pages 14
Place of publication Lausanne, Switzerland
Publisher Frontiers Research Foundation
Language eng
Formatted abstract
A growing body of research in the field of health and social care indicates that the quality of the relationship between the person giving care and the person receiving it contributes significantly to the motivation and well-being of both. This paper examines how care workers’ motivation is shaped by their social and relational identification at work. Survey findings at two time points (T1, N = 643; T2, N = 1274) show that care workers’ motivation increases to the extent that incentives, the working context (of residential vs. domiciliary care), and the professionalization process (of acquiring vs. not acquiring a qualification) serve to build and maintain meaningful identities within the organization. In this context care workers attach greatest importance to their relational identity with clients and the more they perceive this as congruent with their organizational identity the more motivated they are. Implications are discussed with regard to the need to develop and sustain a professional and compassionate workforce that is able to meet the needs of an aging society.
Keyword Care work
Motivation
Social identity
Organizational identity
Relational identity
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2016 Collection
School of Psychology Publications
 
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