|
Customer effort in value cocreation activities: improving quality of life and behavioral intentions of health care customers
Sweeney, Jillian C., Danaher, Tracey S. and McColl-Kennedy, Janet R. (2015) Customer effort in value cocreation activities: improving quality of life and behavioral intentions of health care customers. Journal of Service Research, 18 3: 318-335. doi:10.1177/1094670515572128
|
|
Attached Files
(Some files may be inaccessible until you login with your UQ eSpace credentials)
|
Name |
Description |
MIMEType |
Size |
Downloads |
UQ365642_OA.pdf
|
|
Full text (open access)
|
|
application/pdf
|
643.11KB
|
0
|
|
|
|