Leader-member exchange and emotion in organizations

Tse, Herman H. M., Troth, Ashlea C. and Ashkanasy, Neal M. (2016). Leader-member exchange and emotion in organizations. In Talya N. Bauer and Berrin Erdogan (Ed.), The Oxford handbook of leader-member exchange (pp. 209-225) Oxford, United Kingdom: Oxford University Press. doi:10.1093/oxfordhb/9780199326174.013.15

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Author Tse, Herman H. M.
Troth, Ashlea C.
Ashkanasy, Neal M.
Title of chapter Leader-member exchange and emotion in organizations
Title of book The Oxford handbook of leader-member exchange
Place of Publication Oxford, United Kingdom
Publisher Oxford University Press
Publication Year 2016
Sub-type Research book chapter (original research)
DOI 10.1093/oxfordhb/9780199326174.013.15
Open Access Status Not Open Access
ISBN 9780199326174
Editor Talya N. Bauer
Berrin Erdogan
Chapter number 12
Start page 209
End page 225
Total pages 17
Total chapters 22
Language eng
Abstract/Summary Although there is now an established literature to support the basic idea that emotions are inherent in social exchange processes between leaders and followers, research exploring the role of emotions in the formation and maintenance of leader–member exchange (LMX) relationships remains underdeveloped. In this essay, the authors begin by establishing the background and importance of this line of research. The essay then proceeds in three stages. In the first, they review the underlying theories used in the literature to study the implications of emotions-related constructs for LMX development. Second, they address three key areas important for improving understanding the nexus of LMX and emotion: (1) LMX and emotional intelligence, (2) LMX and discrete emotions, and (3) LMX and emotional labor. Finally, they discuss the challenges of the extant research and identify avenues for future research.
Keyword Leader-member exchange
Emotional intelligence
Emotional labor
Q-Index Code B1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Book Chapter
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UQ Business School Publications
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Created: Wed, 25 Feb 2015, 19:28:37 EST by Karen Morgan on behalf of UQ Business School