Listening and communication styles in nursing students

McKenna, Lisa, Brown, Ted, Boyle, Malcolm, Williams, Brett, Palermo, Claire and Molloy, Elizabeth (2014) Listening and communication styles in nursing students. Journal of Nursing Education and Practice, 4 11: 50-58. doi:10.5430/jnep.v4n11p50

Author McKenna, Lisa
Brown, Ted
Boyle, Malcolm
Williams, Brett
Palermo, Claire
Molloy, Elizabeth
Title Listening and communication styles in nursing students
Journal name Journal of Nursing Education and Practice   Check publisher's open access policy
ISSN 1925-4040
Publication date 2014-01-01
Year available 2014
Sub-type Article (original research)
DOI 10.5430/jnep.v4n11p50
Open Access Status DOI
Volume 4
Issue 11
Start page 50
End page 58
Total pages 9
Place of publication Toronto, Canada
Publisher Sciedu Press
Collection year 2015
Language eng
Formatted abstract
Objective: In nursing, where communication is crucial for collaboration with colleagues, informing and reassuring clients as well as advocating. Use of appropriate styles is fundamental. Consideration of nursing students’ listening and communication styles is necessary to understand whether this area needs further enhancement in the curriculum. Yet, little information exists for nurse educators around this area.

Methods: A cross-sectional study of Bachelor of Nursing students from one Australian university was conducted using paper-based versions of the Listening Styles Profile (LSP) and Communicator Style Measure (CSM). Findings revealed strong preference for ‘People’ listening style and ‘Friendly’ communicator style.

Results: There were no significant differences between students across different stages of the course and only slight differences in preferences between genders. Preferences indicate appropriate communication for nursing, indicating underlying concern for the welfare of others.

Conclusions: Results suggest that participants’ education had no effect on their preferences and may provide some information for educators aiming to develop such skills. Longitudinal studies of these attributes into the graduate year are recommended.
Keyword Communication
Nursing student
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Non-UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Non HERDC
School of Nursing, Midwifery and Social Work Publications
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Created: Thu, 16 Oct 2014, 23:09:33 EST by Vicki Percival on behalf of School of Nursing, Midwifery and Social Work