Leaders enhance group members' work engagement and reduce their burnout by crafting social identity

Steffens, Niklas K., Haslam, S. Alexander, Kerschreiter, Rudolf, Schuh, Sebastian C. and van Dick, Rolf (2014) Leaders enhance group members' work engagement and reduce their burnout by crafting social identity. Zeitschrift fur Personalforschung, 28 1-2: 173-194. doi:10.1688/ZfP-2014-01-Steffens

Attached Files (Some files may be inaccessible until you login with your UQ eSpace credentials)
Name Description MIMEType Size Downloads
UQ331124_OA.pdf Full text (open access) application/pdf 681.52KB 0

Author Steffens, Niklas K.
Haslam, S. Alexander
Kerschreiter, Rudolf
Schuh, Sebastian C.
van Dick, Rolf
Title Leaders enhance group members' work engagement and reduce their burnout by crafting social identity
Journal name Zeitschrift fur Personalforschung   Check publisher's open access policy
ISSN 1862-0000
Publication date 2014-01-01
Year available 2014
Sub-type Article (original research)
DOI 10.1688/ZfP-2014-01-Steffens
Open Access Status File (Publisher version)
Volume 28
Issue 1-2
Start page 173
End page 194
Total pages 22
Place of publication Mering, Germany
Publisher Rainer Hampp Verlag
Language eng
Abstract Previous research has examined burnout and work engagement as a function of demands and resources at work. Yet we know little about the ways in which these are determined by people's social experience as a member of their workgroup as shaped, in particular, by leaders' management of shared identity. To address these issues, we propose a model in which leaders' identity entrepreneurship (the degree to which the leader promotes understanding of shared group identity) impacts on group performance through burnout and work engagement. We tested our model in a field study with 641 participants from the US working population who responded to their workgroup leader and indicated their health. Results indicated that when leaders acted as identity entrepreneurs, group members not only reported higher group performance but also experienced less burnout and were more engaged at work. Moreover, the relationship between identity entrepreneurship and group performance was mediated by an increase in work engagement and a reduction in burnout both of which in turn facilitated group performance. These findings suggest that what it means for healthprotective leaders to be 'transformational' is being capable of facilitating the development of a special sense of 'us' that they and group members share.
Keyword Burnout
Identity entrepreneurship
Social identity
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2015 Collection
School of Psychology Publications
Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 9 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 9 times in Scopus Article | Citations
Google Scholar Search Google Scholar
Created: Tue, 27 May 2014, 11:33:09 EST by System User on behalf of School of Psychology