Enhancing universal access: deaf and hard of hearing people on social networking sites

Kožuh, Ines, Hintermair, Manfred, Holzinger, Andreas, Volčič, Zala and Debevc, Matjaž (2014) Enhancing universal access: deaf and hard of hearing people on social networking sites. Universal Access in the Information Society, 14 4: 537-545. doi:10.1007/s10209-014-0354-3

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Author Kožuh, Ines
Hintermair, Manfred
Holzinger, Andreas
Volčič, Zala
Debevc, Matjaž
Title Enhancing universal access: deaf and hard of hearing people on social networking sites
Journal name Universal Access in the Information Society   Check publisher's open access policy
ISSN 1615-5289
Publication date 2014-04-17
Year available 2014
Sub-type Article (original research)
DOI 10.1007/s10209-014-0354-3
Open Access Status Not yet assessed
Volume 14
Issue 4
Start page 537
End page 545
Total pages 9
Place of publication Heidelberg, Germany
Publisher Springer
Language eng
Formatted abstract
Despite numerous studies into the online activities of deaf and hard of hearing (D/HH) users, there has been limited research into their experiences on social networking sites (SNSs), a domain where psychology and computer science intersects. The purpose of this study is to illustrate how one can enhance universal access for D/HH users on the example of SNSs. A model for examining the experiences and preferences of D/HH users of SNSs has been proposed. The model consists of three identity-relevant aspects: (1) belonging to online Deaf communities, (2) communication affinity/preferences for sign and/or written language, and (3) the stigma associated with hearing loss. Based on these aspects, a questionnaire was developed and applied to a study with 46 participants. The findings revealed that the motivation to communicate on SNSs is positively associated with identification with online Deaf communities, an affinity for communication in written language and an affinity/preference for communication in sign language. Better reading comprehension skills, crucial for written communication, are associated with less stigmatic experiences with regard to hearing loss. The model and the findings of this study can help improve understanding D/HH users’ online social interactions and can be used for educational purposes. It may contribute to the discussion of integrating SNSs as communication tools in personal learning environments, which can be an advantage for universal access.
Keyword Social networking sites
Hard of hearing
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ
Additional Notes Published online: 17 April 2014

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2015 Collection
School of Communication and Arts Publications
Centre for Critical and Cultural Studies Publications
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Citation counts: TR Web of Science Citation Count  Cited 1 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 5 times in Scopus Article | Citations
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Created: Fri, 02 May 2014, 02:01:00 EST by Rebecca Ralph on behalf of School of Journalism and Communication