Abusive supervision and the entitled employee

Harvey, Paul, Harris, Kenneth J., Gillis, William E. and Martinko, Mark J. (2014) Abusive supervision and the entitled employee. Leadership Quarterly, 25 2: 204-217. doi:10.1016/j.leaqua.2013.08.001

Author Harvey, Paul
Harris, Kenneth J.
Gillis, William E.
Martinko, Mark J.
Title Abusive supervision and the entitled employee
Journal name Leadership Quarterly   Check publisher's open access policy
ISSN 1048-9843
Publication date 2014-01-01
Year available 2013
Sub-type Article (original research)
DOI 10.1016/j.leaqua.2013.08.001
Open Access Status Not yet assessed
Volume 25
Issue 2
Start page 204
End page 217
Total pages 14
Place of publication Kidlington, Oxford, United Kingdom
Publisher Pergamon
Language eng
Subject 1403 Business and International Management
3202 Applied Psychology
3312 Sociology and Political Science
1407 Organizational Behavior and Human Resource Management
Abstract We present two studies that examine the effects of psychological entitlement on employees' ratings of abusive supervision and their behavioral reactions to these perceptions. Study 1 indicated that entitlement was positively associated with ratings of abusive supervision. Perceived abuse was, in turn, associated with upward undermining behaviors and organizational deviance. In Study 2, we re-examined the hypothesized relationships using paired data from employees and their coworkers. The results replicated those from the first study and showed that entitled employees rated supervisors as more abusive than coworkers who shared the same supervisors. Although this variance is likely driven by a combination of perceptual distortion and actual abusive behaviors, the ultimate implication is that psychologically entitled employees are prone to feel that they are victims of abuse and to react in undesirable ways.
Keyword Abusive supervision
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2014 Collection
UQ Business School Publications
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Citation counts: TR Web of Science Citation Count  Cited 18 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 17 times in Scopus Article | Citations
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