Quality improvement and paramedic care: What does the literature reveal for pre-hospital emergency care in Australia?

Linwood R., Day G., FitzGerald G. and Oldenburg B. (2007) Quality improvement and paramedic care: What does the literature reveal for pre-hospital emergency care in Australia?. International Journal of Health Care Quality Assurance, 20 5: 405-415. doi:10.1108/09526860710763325


Author Linwood R.
Day G.
FitzGerald G.
Oldenburg B.
Title Quality improvement and paramedic care: What does the literature reveal for pre-hospital emergency care in Australia?
Journal name International Journal of Health Care Quality Assurance   Check publisher's open access policy
ISSN 0952-6862
Publication date 2007-01-01
Sub-type Article (original research)
DOI 10.1108/09526860710763325
Volume 20
Issue 5
Start page 405
End page 415
Total pages 11
Subject 2911 Leadership and Management
2719 Health Policy
Abstract Purpose - The purpose of this article to review the literature relating to improving paramedic care in an Australian context. Design/methodology/approach - The paper presents changes and challenges that have occurred in the ambulance services in terms of improving care and measuring performance, exploring the literature on quality improvement initiatives and their application to pre-hospital care. Findings - While hospitals and health services have moved well down the quality improvement pathway, the application of these processes to pre-hospital care has been a relatively recent phenomenon. Ambulance services have taken a variety of approaches to measuring and improving pre-hospital care. This article questions the transferability of lessons learned in hospitals to ambulance services. Arguably, the quality improvement approach is dependent upon health control and funding models and where ambulance is categorised in terms of health or emergency services. Originality/value - The quality improvement approach by Australian paramedics and ambulance services is in its infancy. This article provides insights into the quality improvement approach taken by ambulance staff in Australia compared to other countries, as well as highlighting useful information on the future direction and research into the area.
Keyword Ambulance services
Australia
Emergency treatment
Paramedics
Quality improvement
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Unknown

Document type: Journal Article
Sub-type: Article (original research)
Collection: Scopus Import
 
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Created: Wed, 27 Nov 2013, 05:23:18 EST by System User