Developing computer competencies for eWorkers within call centres

Kirk, Elizabeth, Strong, Jenny and Burgess-Limerick, Robin (2013) Developing computer competencies for eWorkers within call centres. Work, 46 3: 283-295. doi:10.3233/WOR-121533

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Author Kirk, Elizabeth
Strong, Jenny
Burgess-Limerick, Robin
Title Developing computer competencies for eWorkers within call centres
Journal name Work   Check publisher's open access policy
ISSN 1051-9815
1875-9270
Publication date 2013-01-02
Year available 2013
Sub-type Article (original research)
DOI 10.3233/WOR-121533
Volume 46
Issue 3
Start page 283
End page 295
Total pages 13
Place of publication Amsterdam, Netherlands
Publisher I O S Press
Language eng
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2014 Collection
School of Health and Rehabilitation Sciences Publications
 
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Citation counts: TR Web of Science Citation Count  Cited 1 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 1 times in Scopus Article | Citations
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Created: Fri, 11 Jan 2013, 02:24:33 EST by Professor Jenny Strong on behalf of School of Health & Rehabilitation Sciences