Analysing conversation: studying design as social action

Matthews, Ben and Heinemann, Trine (2012) Analysing conversation: studying design as social action. Design Studies, 33 6: 649-672. doi:10.1016/j.destud.2012.06.008

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Author Matthews, Ben
Heinemann, Trine
Title Analysing conversation: studying design as social action
Journal name Design Studies   Check publisher's open access policy
ISSN 0142-694X
Publication date 2012-11-01
Sub-type Article (original research)
DOI 10.1016/j.destud.2012.06.008
Open Access Status Not yet assessed
Volume 33
Issue 6
Start page 649
End page 672
Total pages 24
Place of publication Oxford, United Kingdom
Publisher Pergamon
Language eng
Abstract Since the ‘empirical turn’ in design studies, many methods drawn from the social and human sciences have been applied to the study of designers' activities. Recently, conversation analysis (CA) has been gaining some attention as one of these approaches that may offer promise for design studies. In this paper, we present an analysis of design work informed by CA. Our analysis is intended both as a means of exemplifying how the approach can be applied to design, and as empirical groundwork for sketching out what a CA program of research in design studies could offer the field. We argue that CA can provide an empirical respecification of central conceptual and theoretical topics in design research.
Keyword Design activity
Conversation analysis
Interaction design
Research methods
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ
Additional Notes Available online 12 July 2012 - In Press, Corrected Proof

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2013 Collection
School of Information Technology and Electrical Engineering Publications
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Citation counts: TR Web of Science Citation Count  Cited 9 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 10 times in Scopus Article | Citations
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Created: Fri, 24 Aug 2012, 21:26:03 EST by Ben Matthews on behalf of School of Information Technol and Elec Engineering