Two new servicing strategies for products sold with warranty

Iskandar, Bermawi P., Jack. Nat and Murthy, D. N. Pra (2012) Two new servicing strategies for products sold with warranty. Asia-Pacific Journal of Operational Research, 29 3: 1240022-1-1240022-16. doi:10.1142/S0217595912400222

Author Iskandar, Bermawi P.
Jack. Nat
Murthy, D. N. Pra
Title Two new servicing strategies for products sold with warranty
Journal name Asia-Pacific Journal of Operational Research   Check publisher's open access policy
ISSN 0217-5959
Publication date 2012-01-01
Sub-type Article (original research)
DOI 10.1142/S0217595912400222
Volume 29
Issue 3
Start page 1240022-1
End page 1240022-16
Total pages 16
Place of publication Singapore, Singapore
Publisher World Scientific Publishing
Language eng
Formatted abstract
For a repairable product that fails under warranty, the manufacturer can choose between repair and replacement. Many different warranty servicing strategies involving these two types of rectification action have already been studied. In this paper, we propose two new servicing strategies involving minimal repair, each with two parameters that are selected optimally to minimize expected warranty servicing costs. We develop models to obtain the optimal parameter values for each new strategy and then carry out a comparison with a selection of the existing strategies through a numerical example.
Keyword Warranty
Minimal Repair
Optimal servicing strategy
Q-Index Code CX
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collection: School of Mechanical & Mining Engineering Publications
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Created: Thu, 21 Jun 2012, 00:01:19 EST by Rose Clements on behalf of School of Mechanical and Mining Engineering