Service operations management: the total experience

Parker, David Service operations management: the total experience. Northampton, MA, United States: Edward Elgar, 2012.

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Author Parker, David
Title Service operations management: the total experience
Place of Publication Northampton, MA, United States
Publisher Edward Elgar
Publication year 2012
Sub-type Textbook
ISBN 9781781007860
Language eng
Total number of pages 563
Collection year 2013
Abstract/Summary This comprehensive textbook will become required reading for postgraduate students seeking to understand the principles of service operations management and for undergraduate students specializing in hospitality, tourism or the public sector. [summary from WorldCat]
Q-Index Code AX
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Book
Collections: Non HERDC
UQ Business School Publications
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Created: Tue, 01 May 2012, 00:38:37 EST by Karen Morgan on behalf of UQ Business School