Emotional labor and the design of work

Zerbe, WJ, Hartel, CEJ and Ashkanasy, NM (2002). Emotional labor and the design of work. In: Managing Emotions in the Workplace. Conference on Emotions and Organizational Life, Toronto Canada, (276-284). Aug, 2000.

Author Zerbe, WJ
Hartel, CEJ
Ashkanasy, NM
Title of paper Emotional labor and the design of work
Conference name Conference on Emotions and Organizational Life
Conference location Toronto Canada
Conference dates Aug, 2000
Proceedings title Managing Emotions in the Workplace
Journal name Managing Emotions in the Workplace
Publication Year 2002
Sub-type Fully published paper
ISBN 0-7656-0937-1
Start page 276
End page 284
Total pages 9
Language eng
Q-Index Code E1
Q-Index Status Provisional Code
Institutional Status Unknown

Document type: Conference Paper
Collection: ResearcherID Downloads - Archived
 
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Created: Fri, 09 Sep 2011, 18:35:53 EST by System User