Discrete emotional crossover in the workplace: The role of affect intensity

Hartel, Charmine E. J. and Page, Kathryn M. (2009) Discrete emotional crossover in the workplace: The role of affect intensity. Journal of Managerial Psychology, 24 3: 237-253. doi:10.1108/02683940910939322

Author Hartel, Charmine E. J.
Page, Kathryn M.
Title Discrete emotional crossover in the workplace: The role of affect intensity
Journal name Journal of Managerial Psychology   Check publisher's open access policy
ISSN 0268-3946
Publication date 2009-01-01
Sub-type Article (original research)
DOI 10.1108/02683940910939322
Volume 24
Issue 3
Start page 237
End page 253
Total pages 17
Editor Arnold B. Bakker
Mina Westman
I. J. Hetty van Emmerik
Place of publication Bingley, W. Yorks., United Kingdom
Publisher Emerald Group Publishing
Language eng
Formatted abstract
Purpose – The purpose of this paper is to provide theoretical and practical insight into the process of crossover with the proposition that affect intensity is an important explanatory mechanism of crossover.
Design/methodology/approach – This paper provides an empirical and conceptual overview of the construct of crossover, and addresses key gaps in the literature by proposing a process of discrete emotional crossover. It is proposed that individual differences in affect intensity may moderate and/or explain the crossover of discrete emotions in the workplace.
Findings – This paper responds to the call of various researchers within the crossover field by putting forth a unique explanation for the occurrence of crossover. This explanation draws significantly on emotions theory and research.
Originality/value – This paper is unique in its presentation of affect intensity as a moderator of the crossover process and in its discussion of the crossover of discrete emotions such as joy and fear rather than the crossover of emotional or psychological states.
Keyword Affective psychology
Emotional intelligence
Employee behaviour
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Unknown
Additional Notes Special Issue: Crossover of work-related well-being

Document type: Journal Article
Sub-type: Article (original research)
Collection: UQ Business School Publications
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Citation counts: TR Web of Science Citation Count  Cited 9 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 9 times in Scopus Article | Citations
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Created: Mon, 28 Feb 2011, 03:53:00 EST by Professor Charmine Hartel on behalf of UQ Business School