Managing knowledge worker: the case of knowledge-based organizations

Chung, Y.S. (1999) Managing knowledge worker: the case of knowledge-based organizations University of Queensland:

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Author Chung, Y.S.
Title of report Managing knowledge worker: the case of knowledge-based organizations
Publication date 1999
Place of publication University of Queensland
Total pages 74
Language eng
Subjects 15 Commerce, Management, Tourism and Services
14 Economics
Formatted abstract
This research report proposes that incorporate 'organizational capacity' to the proposed Knowledge-based approach (developed on the basis of Resources-based view model) is able to explain more fully the behavior of capturing and deploying employee knowledge within firms. Three cases were used to test the proposed model, Microsoft Crop. Hewlett-Packard (HP), and International Business Machines Corporation (IBM). The underlying reasons for developing knowledge based view model relate to a better management of knowledgeable and valuable workers in an knowledge-based organizations.

Seven propositions were presented and analysed in the report in an attempt to show that the Resource-based view model, may be inadequate in explaining firm behavior in retaining knowledgeable workers and deploying their knowledge and that the proposed knowledge based view model is better suited to this task. The firm capacity and the resources can be used together to explain firm behavior in capturing and deploying employees' knowledge.

Document type: Research Report
Collection: MBA reports
Citation counts: Google Scholar Search Google Scholar
Created: Wed, 08 Dec 2010, 15:05:20 EST by Muhammad Noman Ali on behalf of The University of Queensland Library