In-session processes in online counselling with young people: An exploratory approach

Williams, R., Bambling, M., King, R. and Abbott, Q. (2009) In-session processes in online counselling with young people: An exploratory approach. Counselling and Psychotherapy Research, 9 2: 93-100. doi:10.1080/14733140802490606

Author Williams, R.
Bambling, M.
King, R.
Abbott, Q.
Title In-session processes in online counselling with young people: An exploratory approach
Journal name Counselling and Psychotherapy Research   Check publisher's open access policy
ISSN 1473-3145
Publication date 2009-01-01
Year available 2009
Sub-type Article (original research)
DOI 10.1080/14733140802490606
Volume 9
Issue 2
Start page 93
End page 100
Total pages 8
Editor Reeves, A.
Place of publication United Kingdom
Publisher Routledge
Subject C1
920209 Mental Health Services
111403 Paediatrics
110319 Psychiatry (incl. Psychotherapy)
111714 Mental Health
Abstract Aims: The aim of this study was to conduct an exploratory investigation into the in-session processes and behaviours that occur between therapists and young people in online counseling. Method: The Consensual Qualitative Research method was employed to identify in-session behaviours and a coding instrument was developed to determine their frequency of use and assess whether nuances carried in the meaning of text messages have an influential effect during sessions. 85 single-session transcripts were examined in total by two independent coders. Results: Sample statistics revealed that, on average, rapport-building processes were used more consistently across cases with both types of processes having a moderately strong positive effect on young people. However, closer examination of these processes revealed weaker positive effects for in-session behaviours that rely more heavily on verbal and non-verbal cues to be accurately interpreted. Implications for practice: These findings imply that therapists may focus more on building rapport than accomplishing tasks with young people during online counselling sessions due to the absence of verbal and non-verbal information when communicating via text messages.
Q-Index Code C1
Q-Index Status Confirmed Code

Document type: Journal Article
Sub-type: Article (original research)
Collections: 2010 Higher Education Research Data Collection
School of Medicine Publications
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Citation counts: Scopus Citation Count Cited 19 times in Scopus Article | Citations
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Created: Thu, 25 Mar 2010, 21:39:58 EST by Maree Knight on behalf of Medicine - Princess Alexandra Hospital