Web-based surveys as an alternative to traditional mail methods

Fleming, C.M. and Bowden, M. (2008) Web-based surveys as an alternative to traditional mail methods. Journal of Environmental Management, 90 1: 284-292. doi:10.1016/j.jenvman.2007.09.011

Author Fleming, C.M.
Bowden, M.
Title Web-based surveys as an alternative to traditional mail methods
Journal name Journal of Environmental Management   Check publisher's open access policy
ISSN 0301-4797
Publication date 2008-01-01
Year available 2007
Sub-type Article (original research)
DOI 10.1016/j.jenvman.2007.09.011
Open Access Status DOI
Volume 90
Issue 1
Start page 284
End page 292
Total pages 8
Editor Gill, A.
Place of publication Academic Press
Publisher UK
Language eng
Subject 080299 Computation Theory and Mathematics not elsewhere classified
970108 Expanding Knowledge in the Information and Computing Sciences
Abstract Environmental economists have long used surveys to gather information about people's preferences. A recent innovation in survey methodology has been the advent of web-based surveys. While the Internet appears to offer a promising alternative to conventional survey administration modes, concerns exist over potential sampling biases associated with web-based surveys and the effect these may have on valuation estimates. This paper compares results obtained from a travel cost questionnaire of visitors to Fraser Island, Australia, that was conducted using two alternate survey administration modes; conventional mail and web-based. It is found that response rates and the socio-demographic make-up of respondents to the two survey modes are not statistically different. Moreover, both modes yield similar consumer surplus estimates.
Keyword Fraser Island
Mail survey
Sample bias
Travel cost method
Web-based surveys
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collection: School of Economics Publications
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Created: Sun, 19 Apr 2009, 07:54:30 EST by Kaelene Matts on behalf of School of Economics