Recognizing Potential: A Naturalistic Investigation of Employee Promotion Decisions

Armenis, Damien C. and Neal, Andrew (2008) Recognizing Potential: A Naturalistic Investigation of Employee Promotion Decisions. Journal of Cognitive Engineering and Decision Making, 2 1: 63-87. doi:10.1518/155534308X284372


Author Armenis, Damien C.
Neal, Andrew
Title Recognizing Potential: A Naturalistic Investigation of Employee Promotion Decisions
Journal name Journal of Cognitive Engineering and Decision Making   Check publisher's open access policy
ISSN 1555-3434
Publication date 2008-01-01
Year available 2008
Sub-type Article (original research)
DOI 10.1518/155534308X284372
Open Access Status
Volume 2
Issue 1
Start page 63
End page 87
Total pages 25
Editor Endsley, Mica
Place of publication United States
Publisher Sage
Language eng
Subject C1
170202 Decision Making
910402 Management
Abstract Over the past two decades, substantial progress has been made in describing how frontline staff, such as nurses and military commanders, make rapid tactical decisions. Managerial decisions, by contrast, are often made relatively slowly. One important class of managerial decisions relates to staffing. Managers often make decisions regarding the hiring and promotion of staff that have significant consequences for both the company and staff. Relatively little is known about how people make decisions in these contexts. In this study, the authors examine how managers make employee promotion decisions. The participants in the study were 16 senior managers from a multinational beverage company. The critical decision method was used to elicit knowledge from the participants. The analyses examined the role of decision strategy, situation assessment, and decision evaluation. The findings suggest that senior managers make promotion decisions in a manner consistent with recognition-primed decision-making theory. Implications for training, design, and decision support are discussed.
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: 2009 Higher Education Research Data Collection
School of Psychology Publications
 
Versions
Version Filter Type
Citation counts: Scopus Citation Count Cited 4 times in Scopus Article | Citations
Google Scholar Search Google Scholar
Created: Wed, 15 Apr 2009, 21:24:31 EST by Lucy O'Brien on behalf of School of Psychology