Managers doing leadership: The extra-ordinarization of the mundane

Alvesson, Mats and Sveningsson, Stefan (2003) Managers doing leadership: The extra-ordinarization of the mundane. Human Relations, 56 12: 1435-1459. doi:10.1177/00187267035612001

Author Alvesson, Mats
Sveningsson, Stefan
Title Managers doing leadership: The extra-ordinarization of the mundane
Journal name Human Relations   Check publisher's open access policy
ISSN 0018-7267
Publication date 2003-12-01
Sub-type Article (original research)
DOI 10.1177/00187267035612001
Open Access Status Not yet assessed
Volume 56
Issue 12
Start page 1435
End page 1459
Total pages 25
Place of publication New York
Publisher Sage Publications
Language eng
Subject 150310 Organisation and Management Theory
1503 Business and Management
1701 Psychology
Formatted abstract
Based on a case study of managers in a large, international knowledge-intensive company this article suggests a rethinking of leadership, taking the mundane, almost trivial, aspects of what managers/leaders actually do seriously. In the study, the managers interviewed emphasized the importance of listening and informal chatting. Managers listening to subordinates are assumed to have various positive effects, e.g. people feel more respected, visible and less anonymous, and included in teamwork. Rather than certain acts being less significant in themselves, it is their being done by managers that gives them a special, emotional value beyond their everyday significance. Leadership is conceptualized as the extra-ordination of the mundane.
Copyright © 2003 The Tavistock Institute ® SAGE Publications
Keyword Extra-ordinarization
Knowledge-intensive firm
Leadership management
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Unknown

Document type: Journal Article
Sub-type: Article (original research)
Collections: Excellence in Research Australia (ERA) - Collection
UQ Business School Publications
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Citation counts: TR Web of Science Citation Count  Cited 135 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 166 times in Scopus Article | Citations
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Created: Wed, 08 Apr 2009, 21:07:10 EST by Ms Sarada Rao on behalf of UQ Business School