Effects of psychological contract breach on organizational citizenship behaviour: Insights from the group value model

Restubog, Simon Lloyd D., Hornsey, Matthew J., Bordia, Prashant and Esposo, Sarah R. (2008) Effects of psychological contract breach on organizational citizenship behaviour: Insights from the group value model. Journal of Management Studies, 45 8: 1377-1400. doi:10.1111/j.1467-6486.2008.00792.x

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Author Restubog, Simon Lloyd D.
Hornsey, Matthew J.
Bordia, Prashant
Esposo, Sarah R.
Title Effects of psychological contract breach on organizational citizenship behaviour: Insights from the group value model
Journal name Journal of Management Studies   Check publisher's open access policy
ISSN 0022-2380
1467-6486
Publication date 2008-12-01
Year available 2008
Sub-type Article (original research)
DOI 10.1111/j.1467-6486.2008.00792.x
Open Access Status DOI
Volume 45
Issue 8
Start page 1377
End page 1400
Total pages 24
Editor J. Cornelissen
S. W. Floyd
M. Wright
Place of publication Oxford, United Kingdom
Publisher Wiley-Blackwell Publishing
Language eng
Subject C1
170113 Social and Community Psychology
970117 Expanding Knowledge in Psychology and Cognitive Sciences
Abstract Research on psychological contract breach has referenced social exchange as its dominant theoretical foundation. In this study, we draw insights from the group value model as a theoretical extension to explain employees’ negative responses to psychological contract breach. According to the group value model, fair treatment by group members communicates symbolic messages about the relationship between the organization and the employee, and has implications for whether employees can take pride in their organizational membership. When people are treated unfairly, they lose trust in the organization and dis-identify from the group. This in turn results in less willingness on the part of the employees to engage in organizational citizenship behaviours (OCBs). We tested these relationships across three studies. In Study 1, we conducted a longitudinal test of the role of trust as a mediator between breach and organizational identification. In Studies 2 (cross-sectional) and 3 (longitudinal), we tested the complete model in which we examined the role of trust and identification in mediating the link between breach and OCBs. All three studies provided support for the mediated model. Furthermore, as predicted by the group value model, the hypothesized relationships emerged in response to relational but not transactional contract breaches. Theoretical and applied implications are discussed.
Keyword Psychological contract breach
Group value model
Employees’ negative responses
Organizational citizenship behaviours
Q-Index Code C1
Q-Index Status Confirmed Code

 
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Created: Thu, 02 Apr 2009, 04:20:51 EST by Lucy O'Brien on behalf of School of Psychology