Patient satisfaction is rated higher by radiation oncology outpatients receiving nutrition intervention compared with usual care

Isenring, E., Capra, S. and Bauer, J. (2004) Patient satisfaction is rated higher by radiation oncology outpatients receiving nutrition intervention compared with usual care. Journal of Human Nutrition and Dietetics, 17 2: 145-152. doi:10.1111/j.1365-277X.2004.00502.x


Author Isenring, E.
Capra, S.
Bauer, J.
Title Patient satisfaction is rated higher by radiation oncology outpatients receiving nutrition intervention compared with usual care
Journal name Journal of Human Nutrition and Dietetics   Check publisher's open access policy
ISSN 0952-3871
1365-277X
Publication date 2004-04-01
Year available 2004
Sub-type Article (original research)
DOI 10.1111/j.1365-277X.2004.00502.x
Open Access Status Not yet assessed
Volume 17
Issue 2
Start page 145
End page 152
Total pages 8
Place of publication Oxford, U.K.
Publisher Blackwell Scientific
Language eng
Subject 111102 Dietetics and Nutrigenomics
1112 Oncology and Carcinogenesis
1117 Public Health and Health Services
1111 Nutrition and Dietetics
Abstract Background Satisfaction with services has been considered vital for the provision of quality health care, however, there are few published papers utilizing patient satisfaction with nutrition services as a measurable outcome.
Formatted abstract
Background:
Satisfaction with services has been considered vital for the provision of quality health care, however, there are few published papers utilizing patient satisfaction with nutrition services as a measurable outcome.

Method:

A randomized, controlled trial investigating the impact of nutrition intervention (NI) vs. usual care (UC) in 54 ambulatory oncology patients receiving radiotherapy to the gastrointestinal or head and neck area demonstrated beneficial impacts in terms of body weight, nutritional status, quality of life and bowel health. This study reports the changes in patient satisfaction that were associated with these improved outcomes for patients receiving NI compared with UC. The patient satisfaction with clinical nutrition services questionnaire was used to measure overall satisfaction and satisfaction with four components of nutrition services 12 weeks after patients commenced radiotherapy.

Results:
Patients receiving NI rated satisfaction higher for staff interpersonal skills (P < 0.001), perceived health benefits (P = 0.008), staff presentation skills (P = 0.044) and for overall patient satisfaction with nutrition services (P = 0.002). There were no significant differences between those patients receiving NI or UC for the nutrition supplements factor (P = 0.191).

Conclusions:

These data suggest that patients receiving NI perceive nutrition as being beneficial and of higher importance to their health than those receiving UC. This may lead to increased compliance with the nutrition prescription and help explain the better outcomes observed in the NI group compared with the UC group. Patient satisfaction with nutrition services should be conducted regularly to act as a quality-control measure and target areas for improvement.
Keyword Dietetics
Nutrition
Nutrition support
Oncology
Outcomes
Patient satisfaction
Radiotherapy
Cancer
Radiation
Q-Index Code C1
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Excellence in Research Australia (ERA) - Collection
School of Human Movement and Nutrition Sciences Publications
 
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Created: Wed, 01 Apr 2009, 21:06:57 EST by Ms Karen Naughton on behalf of Faculty Of Health Sciences