The Lagging Development of Small Business Internet Banking in Australia

Wright, April and Ralston, Deborah (2002) The Lagging Development of Small Business Internet Banking in Australia. Journal of Small Business Management, 40 1: 51-57. doi:10.1111/1540-627X.00038


Author Wright, April
Ralston, Deborah
Title The Lagging Development of Small Business Internet Banking in Australia
Journal name Journal of Small Business Management   Check publisher's open access policy
ISSN 0047-2778
1540-627X
Publication date 2002-01-01
Sub-type Editorial
DOI 10.1111/1540-627X.00038
Open Access Status
Volume 40
Issue 1
Start page 51
End page 57
Total pages 7
Place of publication Malden, Mass.
Publisher Blackwell Publishing
Language eng
Subject 150307 Innovation and Technology Management
150314 Small Business Management
150299 Banking, Finance and Investment not elsewhere classified
Abstract The most recent technological advance with the potential to revolutionize the financial services industry worldwide is Internet banking. Given that on-line banking transactions cost substantially less than physical branch transactions, banks throughout the world are rushing to develop their Internet strategies. This is a boon for home banking consumers, who can now enjoy more convenient and timely access to funds at lower cost (Harper 1997). Furthermore, on-line mortgage brokers, such as e-loan and mortgage. com, are reshaping credit markets in the U.S., Europe and Asia. While Australian financial institutions have been slower to join the Internet banking trend, almost all banks and other financial establishments now offer on-line banking facilities or are planning to do so in the near future. However, Australian financial institutions are primarily targeting their Internet banking strategies on the personal home banking segment. The small business segment has been largely ignored.
Keyword Small business - Management
Q-Index Code CX
Q-Index Status Provisional Code
Institutional Status Unknown

Document type: Journal Article
Sub-type: Editorial
Collections: Excellence in Research Australia (ERA) - Collection
UQ Business School Publications
 
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Citation counts: TR Web of Science Citation Count  Cited 5 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 7 times in Scopus Article | Citations
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Created: Tue, 31 Mar 2009, 21:00:11 EST by Ms Karen Naughton on behalf of UQ Business School