Human experience and product usability: Principles to assist the design of user-product interactions

Chamorro-Koc, Marianella, Popovic, Vesna and Emmison, Michael (2009) Human experience and product usability: Principles to assist the design of user-product interactions. Applied Ergonomics, 40 4: 648-656. doi:10.1016/j.apergo.2008.05.004

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Author Chamorro-Koc, Marianella
Popovic, Vesna
Emmison, Michael
Title Human experience and product usability: Principles to assist the design of user-product interactions
Journal name Applied Ergonomics   Check publisher's open access policy
ISSN 0003-6870
1872-9126
Publication date 2009-07-01
Year available 2008
Sub-type Article (original research)
DOI 10.1016/j.apergo.2008.05.004
Open Access Status
Volume 40
Issue 4
Start page 648
End page 656
Total pages 9
Editor John R Wilson
K. C. Partsons
Place of publication The United Kingdom
Publisher Elsevier
Language eng
Subject C1
970112 Expanding Knowledge in Built Environment and Design
120307 Visual Communication Design (incl. Graphic Design)
120302 Design Innovation
Abstract This paper introduces research that investigates how human experience influences people's understandings of product usability. It describes an experiment that employs visual representation of concepts to elicit participants' ideas of a product's use. Results from the experiment lead to the identification of relationships between human experience, knowledge, and context-of-use – relationships that influence designers' and users' concepts of product usability. These relationships are translated into design principles that inform the design activity with respect to the aspects of experience that trigger people's understanding of a product's use. A design tool (ECEDT) is devised to aid designers in the application of these principles. This tool is then trialled in the context of a design task in order to verify applicability of the findings.
Keyword product design
experience
context-of-use
Q-Index Code C1
Q-Index Status Confirmed Code

 
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Citation counts: TR Web of Science Citation Count  Cited 21 times in Thomson Reuters Web of Science Article | Citations
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Created: Tue, 10 Mar 2009, 01:59:30 EST by Margaret Gately on behalf of School of Social Science