Nurses’ confidence and experience in using information technology

Eley, Robert, Fallon, Tony, Soar, Jeffrey, Buikstra, Elizabeth and Hegney, Desley (2008) Nurses’ confidence and experience in using information technology. Australian Journal of Advanced Nursing, 25 3: 23-35.

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Author Eley, Robert
Fallon, Tony
Soar, Jeffrey
Buikstra, Elizabeth
Hegney, Desley
Title Nurses’ confidence and experience in using information technology
Journal name Australian Journal of Advanced Nursing   Check publisher's open access policy
ISSN 1447-4328
Publication date 2008-03-01
Year available 2008
Sub-type Article (original research)
Open Access Status File (Author Post-print)
Volume 25
Issue 3
Start page 23
End page 35
Total pages 13
Place of publication Australia
Publisher Australian Nursing Federation
Language eng
Subject C1
920210 Nursing
089999 Information and Computing Sciences not elsewhere classified
111099 Nursing not elsewhere classified
Abstract Objective In order to support policy planning for health, nurses in Australia were surveyed to determine their current use of information technology and barriers to that use. Design A self-administered postal survey. Setting Nurses throughout Australia. Subjects The survey was distributed to 10,000 members of the Australian Nursing Federation. Main outcome measures Data on nurses’ experience and confidence in use of computers and information and technology across all sectors of nursing in Australia. Results Of the 4330 respondents (response rate 43.3%), 86% used computers at work. Most frequent uses were for managing patient records, continuing professional education, communication, accessing policies and procedures and accessing clinical results. Experience in the use of information technology ranged from 90% for a common application such as word processing to 64% for reference tools. Confidence in use of the technology was generally low with fewer than 25% of nurses stating they were very confident in using any software application. Results varied by level of nurse, their age, and length of time in nursing. Assistants in nursing and enrolled nurses had significantly lower experience and confidence than registered nurses, while younger nurses and those with the least time in nursing were more experienced and confident. Conclusion For most of Australia’s nurses, experience and confidence in use of information technology is confined to basic computer and common applications. In order to use information technology to support health delivery, action to increase access for nurses and remove barriers to use is urgently required. Employers and policy makers at all levels of government must work with nurses to adopt strategies to increase their access to and use of information technology.
Keyword nurses
information technology
technolgical literacy
Q-Index Code C1
Q-Index Status Confirmed Code

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Created: Wed, 09 Apr 2008, 01:05:13 EST by Vicki Percival on behalf of Faculty Of Health Sciences