Beyond language: Workplace communication and the L2 worker

Cooke, D., Brown, T. P. and Zhu, Y. (2007) Beyond language: Workplace communication and the L2 worker. Journal of Asian Pacific Communication, 17 1: 83-103. doi:10.1075/japc.17.1.06coo


Author Cooke, D.
Brown, T. P.
Zhu, Y.
Title Beyond language: Workplace communication and the L2 worker
Journal name Journal of Asian Pacific Communication   Check publisher's open access policy
ISSN 0957-6851
Publication date 2007-01-01
Year available 2007
Sub-type Article (original research)
DOI 10.1075/japc.17.1.06coo
Volume 17
Issue 1
Start page 83
End page 103
Total pages 21
Editor Pierson, H. D.
Giles, H.
Place of publication Amsterdam
Publisher John Benjamins Publishing
Language eng
Subject 350201 Human Resources Management
420308 Multicultural, Intercultural and Cross-cultural Studies
720203 Industrial organisations
751000 Communication
C1
Abstract Drawing on data from three New Zealand worksites, an analysis of transcripts suggests a pattern of regulation, compliance and resistance, in which small talk aids the exercise of power. To consider the implications of workplace dialogues for L2 workers, the study looks at recorded conversations in the light of Gee's (1999) concept of "building tasks" in discourse analysis, revealing the importance of "language and beyond" — language that carries constant reference to social realities, inside and outside worksites, that construct interactions among workers. The paper derives conclusions for language instruction, language learners and the personnel of workplaces, arguing that language instruction (e.g., teachers and curriculum developers) can benefit from an awareness of the above issues and include attention to social realities in language courses. Despite debate in the literature, the argument supports the analysis of authentic texts, "battered texts", and the findings of linguistic analysis in L2 teaching, and proposes consciousness-raising in workplaces.
Q-Index Code C1
Q-Index Status Confirmed Code

Document type: Journal Article
Sub-type: Article (original research)
Collections: Excellence in Research Australia (ERA) - Collection
2008 Higher Education Research Data Collection
UQ Business School Publications
 
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Created: Wed, 12 Mar 2008, 01:54:12 EST by Karen Morgan on behalf of UQ Business School