Announcing activity: Design and evaluation of an intentionally enriched awareness service

Rittenbruch, M., Viller, S. and Mansfield, T. (2007) Announcing activity: Design and evaluation of an intentionally enriched awareness service. Human-computer Interaction, 22 1-2: 137-171. doi:10.1080/07370020701307930

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Author Rittenbruch, M.
Viller, S.
Mansfield, T.
Title Announcing activity: Design and evaluation of an intentionally enriched awareness service
Journal name Human-computer Interaction   Check publisher's open access policy
ISSN 1532-7051
Publication date 2007-01-01
Year available 2007
Sub-type Article (original research)
DOI 10.1080/07370020701307930
Open Access Status File (Author Post-print)
Volume 22
Issue 1-2
Start page 137
End page 171
Total pages 35
Editor Moran, T.P.
Place of publication Philadelphia
Publisher Lawrence Erlbaum Assoc Inc-taylor & Francis
Language eng
Subject 280104 Computer-Human Interaction
729901 Technological and organisational innovation
Abstract We introduce and explore the notion of "intentionally enriched awareness." Intentional enrichment refers to the process of actively engaging users in the awareness process by enabling them to express intentions. We explore this concept designing and evaluating the AnyBiff system, which allows users to freely create, share, and use a variety of biff applications. Biffs are simple representation of predefined activities. Users can select biffs to indicate that they are engaged in an activity. AnyBiff was deployed in two different organizations as part of a user-centered design process. We report on the results of the trial, which allowed us to gain insights into the potential of the AnyBiff prototype and the underlying biff concept to implement intentionally enriched awareness. Our findings show that intentional disclosure mechanisms in the form of biffs were successfully used in both fields of application. Users actively engaged in the design of a large variety of biffs and explored many different uses of the concept. The study revealed a whole host of issues with regard to intentionally enriched awareness, which give valuable insight into the conception and design of future applications in this area.
Keyword Computer Science, Cybernetics
Computer Science, Theory & Methods
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Excellence in Research Australia (ERA) - Collection
2008 Higher Education Research Data Collection
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Citation counts: TR Web of Science Citation Count  Cited 5 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 3 times in Scopus Article | Citations
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Created: Tue, 19 Feb 2008, 03:30:12 EST