Publications by Paulsen, Neil

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Books (3)
Managing boundaries in organizations: Multiple perspectives. Edited by Neil Paulsen and Tor Hernes Basingstoke, Hampshire, U.K.: Palgrave MacMillan, 2003.   135
Paulsen, N. and Kennedy, J. T. Decision-Making. Brisbane: Graduate Sch. of Management, 1999.    
Paulsen, N. and Kennedy, J. T. Controlling. Brisbane: Graduate Sch. of Management, 1999.    
Book Chapters (10)
Tee, Eugene Y. J., Ramis, TamilSelvan, Fernandez, Elaine F. and Paulsen, Neil (2017). Responding to injustice: perception, anger, and identification as drivers of collective action. In Wilfred J. Zerbe, Charmine E. J. Härtel, Neal M. Ashkanasy and Laura Petitta (Ed.), Emotions and identity (pp. 17-46) Bingley, Yorkshire: Emerald Publishing Limited. doi:10.1108/S1746-979120170000013004     0 0
Tee, Eugene Y .J., Ng, Yin Lu and Paulsen, Neil (2014). To be one of us, you have to feel like one of us: how leaders' expressed emotions influence followers' perceptions of leader self-sacrifice intentions and effectiveness in a crisis situation. In Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Hätel (Ed.), Emotions and the organizational fabric (pp. 247-270) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1108/S1746-979120140000010018     Cited 1 times in Scopus1 0
Ashkanasy, Neal M., Paulsen, Neil and Tee, Eugene Y. J. (2012). Extending relational leadership theory: the role of affective process in shaping leader-follower relationships. In Mary Uhl-Bien and Sonia M. Ospina (Ed.), Advancing relational leadership research: a dialogue among perspectives (pp. 335-359) Charlotte, NC, United States: Information Age Publishing.   26 1
Paulsen, N. (2005). New public management, innovation, and the non-profit domain: New forms of organizing and professional identity. In Marcel Veenswijk (Ed.), Organizing innovation: New approaches to cultural change and intervention in public sector organizations (pp. 15-28) Amsterdam, Netherlands: IOS Press.   2413 5
Paulsen, N., Jones, E. L., Graham, P. W., Callan, V. J. and Gallois, C. (2005). Organizations as intergroup contexts: Communication, discourse, and identification. In J. Harwood and H. Giles (Ed.), Intergroup Communication: Multiple Perspectives (pp. 165-188) New York: Peter Lang Publishing.   2
Hernes, T. and Paulsen, N. (2003). Introduction: Boundaries & organization. In N. Paulsen and T. Hernes (Ed.), Managing Boundaries in Organizations: Multiple Perspectives 1st ed. (pp. 1-13) Basingstoke, Hampshire, UK: Palgrave MacMillan.    
Paulsen, N. and Hernes, T. (2003). Epilogue: A reflection and future directions. In N. Paulsen and T. Hernes (Ed.), Managing Boundaries in Organizations: Multiple Perspectives (pp. 302-308) Basingstoke, Hampshire, UK: Palgrave MacMillan.   2
Paulsen, Neil (2003). "Who are we now?": Group identity, boundaries, and the (re)organizing process. In Paulsen, Neil and Hernes, Tor (Ed.), Managing Boundaries in Organizations: Multiple Perspectives (pp. 14-34) Basingstoke, Hampshire, U.K .: Palgrave Macmillan.   1026 Cited 15 times in Scopus15 0
Paulsen, N. (2002). Identity in organizations and organizational effectiveness. In B. Pattanayak and V. Gupta with P. Niranjana (Ed.), Creating Performing Organizations: International Perspectives for Indian Managers 1st ed. (pp. 151-177) New Delhi: Sage Publications.    
Gardner, J. M. J., Paulsen, N., Gallois, C., Callan, V. J. and Monaghan, P. G. (2001). Communication in organisations: An intergroup perspective. In W. P. Robinson and H. Giles (Ed.), The New Handbook of language and Social Psychology (pp. 561-584) Chichester, England: John Wiley.    
Journal Articles (25)
Smith, Laura G. E., Gillespie, Nicole, Callan, Victor J., Fitzsimmons, Terrance W. and Paulsen, Neil (2017) Injunctive and descriptive logics during newcomer socialization: the impact on organizational identification, trustworthiness, and self-efficacy. Journal of Organizational Behavior, 38 4: 487-511. doi:10.1002/job.2131     1 0 2
Langham, Jo'Anne and Paulsen, Neil (2017) Invisible taxation: fantasy or just good service design?. Australian Tax Forum, 32 1: 129-174.    
Bradley, Andrew P., Grice, Tim and Paulsen, Neil (2017) Promoting leadership in Australian universities. Australian Universities' Review, 59 1: 97-105.     0
Langham, Jo'Anne and Paulsen, Neil (2015) Effective engagement: building a relationship of cooperation and trust within the community. eJournal of Tax Research, 13 1: 378-402.   1 0 0
Fitzsimmons, Terrance W., Callan, Victor J. and Paulsen, Neil (2014) Gender disparity in the C-suite: do male and female CEOs differ in how they reached the top?. Leadership Quarterly, 25 2: 245-266. doi:10.1016/j.leaqua.2013.08.005     21 Cited 21 times in Scopus21 2
Johnston, Margaret A. and Paulsen, Neil (2014) Rules of engagement: a discrete choice analysis of sponsorship decision making. Journal of Marketing Management, 30 7-8: 634-663. doi:10.1080/0267257X.2013.838986     5 Cited 1 times in Scopus1 0
Tee, Eugene Y. J., Paulsen, Neil and Ashkanasy, Neal (2013) Revisiting followership through a social identity perspective: the role of collective follower emotion and action. Leadership Quarterly, 24 6: 902-918. doi:10.1016/j.leaqua.2013.10.002   4 15 Cited 16 times in Scopus16 1
Tee, Eugene (Yu Jin), Ashkanasy, Neal M. and Paulsen, Neil (2013) The influence of follower mood on leader mood and task performance: an affective, follower-centric perspective of leadership. Leadership Quarterly, 24 4: 496-515. doi:10.1016/j.leaqua.2013.03.005   2 15 Cited 14 times in Scopus14 3
Paulsen, Neil, Callan, Victor J., Ayoko, Oluremi and Saunders, Diana (2013) Transformational leadership and innovation in an R&D organization experiencing major change. Journal of Organizational Change Management, 26 3: 595-610. doi:10.1108/09534811311328597     18 Cited 23 times in Scopus23 0
Johnston, Margaret A. and Paulsen, Neil (2011) The influence of club and sponsor images and club-sponsor congruence in the Australian Football League. International Journal of Sport Management and Marketing, 9 1/2: 29-53. doi:10.1504/IJSMM.2011.040256     Cited 4 times in Scopus4 0
Solnet, David Jay, Paulsen, Neil and Cooper, Chris (2010) Decline and turnaround: a literature review and proposed research agenda for the hotel sector. Current Issues in Tourism, 13 2: 139-159. doi:10.1080/13683500802638219     11 Cited 14 times in Scopus14 0
Rooney, David, Paulsen, Neil, Callan, Victor J., Brabant, Madeleine, Gallois, Cindy and Jones, Elizabeth (2010) A new role for place identity in managing organizational change. Management Communication Quarterly, 24 1: 44-73. doi:10.1177/0893318909351434     27 Cited 38 times in Scopus38 0
Paulsen, Neil and McDonald, Alex (2010) Doing social enterprise: A reflection and view from the field. Third Sector Review, 16 2: 109-126.   100
Paulsen, Neil, Maldonado, Diana, Callan, Victor J. and Ayoko, Oluremi (2009) Charismatic leadership, change and innovation in an R&D organization. Journal of Organizational Change Management, 22 5: 511-523. doi:10.1108/09534810910983479     26 Cited 27 times in Scopus27 0
Hornsey, M. J., Grice, T., Jetten, J., Paulsen, N. and Callan, V. (2007) Group-directed criticisms and recommendations for change: Why newcomers arouse more resistance than old-timers. Personality And Social Psychology Bulletin, 33 7: 1036-1048. doi:10.1177/0146167207301029     39 Cited 46 times in Scopus46 9
Solnet, D. and Paulsen, N. (2006) Service climate, employee identification and customer outcomes. Journal of Hospitality Marketing and Management, 13 3/4: 3-27. doi:10.1300/J150v13n03_02     Cited 10 times in Scopus10 0
Grice, T. A., Gallois, C., Jones, E., Paulsen, N. and Callan, V. J. (2006) "We do it, but they don't": Multiple categorizations and work team communication. Journal of Applied Communication Research, 34 4: 331-348. doi:10.1080/00909880600908591     14 Cited 17 times in Scopus17 0
Paulsen, N., Callan, V. J., Grice, T. A., Rooney, D., Gallois, C., Jones, E., Jimmieson, N. L. and Bordia, P. (2005) Job uncertainty and personal control during downsizing: A comparison of survivors and victims. Human Relations, 58 4: 463-496. doi:10.1177/0018726705055033   8 42 Cited 47 times in Scopus47 2
Tourish, Dennis J., Paulsen, Neil, Hobman, Elizabeth V. and Bordia, Prashant (2004) The downsides of downsizing: Communication processes and information needs in the aftermath of a workforce reduction strategy. Management Communication Quarterly: An International Journal, 17 4: 485-516. doi:10.1177/0893318903262241     Cited 29 times in Scopus29 0
Callan, Victor J., Latemore, Gregory and Paulsen, Neil (2004) The best-laid plans: Uncertainty, complexity and large-scale organisational change. Mt Eliza Business Review, 7 1: 10-17.    
Bordia, P., Hunt, E., Paulsen, N., Tourish, D. J. and DiFonzo, N. (2004) Uncertainty during organizational change: Is it all about control?. European Journal of Work and Organizational Psychology, 13 3: 345-365. doi:10.1080/13594320444000128     0
Paulsen, N. (2003) Managing strategic challenges in community sector organisations. Queensland Review, 10 1: 141-153.    
Hernes, Tor and Paulsen, Neil (2003) Introduction: Boundaries and organization. Managing Boundaries in Organizations: Multiple Perspectives, 1-13. doi:10.1057/9780230512559_1     Cited 10 times in Scopus10 0
Grice, Tim, Jones, Liz and Paulsen, Neil (2002) Multiple targets of organizational identification: the role of identification congruency. Journal of Articles in Support of the Null Hypothesis, 1 2: 22-31.   12
Graham, P. W. and Paulsen, N. (2002) Third sector discourse and the future of (un)employment: Skilled labour, new technologies and the meaning of work. TEXT: An Interdisciplinary Journal for the Study of Discourse, 22 3: 443-467.    
Conference Papers (33)
Callan, Victor, Johnston, Margaret, Paulsen, Neil and Ayoko, Remi (2013). Understanding the leadership of networks in the public health care system. In: EURAM13: 13th Annual Conference of the European Academy of Management 2013, Harbiye, Istanbul, Turkey, (). 26-29 June, 2013.    
Callan, Victor, Paulsen, Neil, Ayoko, Oluremi and Johnston, Margaret (2013). Transformational leadership, team identity, team effectiveness and follower satisfaction during large scale organisational change. In: EURAM13: 13th Annual Conference of the European Academy of Management 2013, Harbiye, Istanbul, Turkey, (). 26-29 June, 2013.    
Langham, Jo’Anne, Paulsen, Neil and Hartel, Charmine E. J. (2012). Improving tax compliance strategies: can the theory of planned behaviour predict business compliance?. In: Margaret McKerchar, Michael Walpole and Binh Tran-Nam, Special edition: Atax 10th International Tax Administration Conference. Atax 10th International Tax Administration Conference, Sydney, Australia, (364-402). 2 - 3 April 2012.   9 4 Cited 4 times in Scopus4
Tee, E. Y. J., Ashkanasy, N. M. and Paulsen, N. (2011). Upward emotional contagion and leadership. In L. Petitta & J. M. Diefendorff (Chairs), Advances in understanding the links of emotions and context.Symposium.. In: 26th Annual Meeting of the Society for Industrial and Organizational Psychology (SIOP), Chicago, IL, United States, (). 13-16 April 2011.    
Paulsen, Neil, Johnston, Margaret, Callan, Victor J., Ayoko, Oluremi (Remi) B. and Simmons, Sharelle (2010). The anatomy of leadership in clinical health networks. In: Proceedings of the 24th Annual Australian and New Zealand Academy of Management Conference: Managing for Unknowable Futures. 24th ANZAM Conference 2010, Adelaide, SA, Australia, (). 8-10 December 2010.   8
Tee, Eugene E.Y., Ashkanasy, Neal M. and Paulsen, Neil (2010). Perceptions and expressions of affect as follower-centric collective action. In: Society for Industrial & Organizational Psychology : 25th Annual Conference Program. 25th Annual Conference of The Society for Industrial and Organizational Psychology (SIOP), Atlanta, Georgia, USA., (154-154). 6-10 August 2010.    
Tee, E. Y. J. and Paulsen, N. (2007). Social identity in teams and leadership: Enacting, promoting and preserving identities through emotions. In: Chapman, R., 21st ANZAM 2007 Conference Proceedings: Managing our Intellectual and Social Capital. 21st Annual Meeting of the Australian and New Zealand Academy of Management (ANZAM), Sydney, New South Wales, (1-14). 4-7 December, 2007.    
Johnston, M. and Paulsen, N. (2007). The relative importance of sponsorship selection criteria: A choice-based conjoint experiment using hierarchical Bayes analysis. In: Thyne, M., Deans, K. R. and Gnoth, J., ANZMAC 2007 Reputation, Responsibility, Relevance: Conference Proceedings. Australian and New Zealand Marketing Academy (ANZMAC) Conference 2007, Dunedin, New Zealand, (468-475). 3-5 December, 2007.    
Simpson, G., Roan, A. and Paulsen, N. (2007). Rethinking cynicism during organizational change: An exploratory study. In: George T. Solomon, Academy of Management : 2007 annual meeting proceedings. Academy of Management 2007 Annual Meeting, Philadelphia, (). 3-8 August, 2007.    
Paulsen, N. and Paulsen, L. (2006). Measuring things that do not matter: The artifice of accountability in human service organizations. In: H. Byrkjrflot, T. Hernes, R. Kvalshaugen and S. Myklebust, 22nd European Group of Organization Studies (EGOS) Colloquium, Bergen, Norway, (). 6-8 July, 2006.    
Chua, T. H. J., Green, P F, Paulsen, N and Suseno, Y. (2006). The antecedents of team innovation: A new perspective. In: Academy of Management 2006 Annual Meeting Proceedings. Annual Meeting of the Academy of Management, Atlanta, Georgia, (). 11-16 August, 2006.    
Paulsen, N., Maldonado Rey, D. P., Ayoko, O. B. and Callan, V. J. (2006). Organizational change and innovation in a research intensive organization. In: H. Byrkjrflot, T. Hernes, R. Kvalshaugen and S. Myklebust, 22nd European Group of Organization Studies (EGOS) Colloquium, Bergen, Norway, (). 6-8 July, 2006.    
Grice, T. A., Gallois, C., Jones, E., Callan, V. J. and Paulsen, N. (2006). The effects of employee group memberships on organizational communication during organizational change. In: B. Myors, Australian Journal of Psychology. The 6th Australian Industrial and Organisational Psychology Conference, Surfers Paradise, Gold Coast, Australia, (127-127). 30 June - 3 July, 2005.    
Paulsen, N (2006). Innovating professional identies in new forms of service delivery. In: J. Georgas and M. Manthouli, 26th International Congress of Applied Psychology (ICAP), Athens, Greece: Abstracts.. 26th International Congress of Applied Psychology, Athens, Greece, (188). 16-21 July, 2006.    
Rooney, D., Brabant, M., Paulsen, N., Callan, V. J. and Jones, E. (2006). Researching place and social identity in organizational change: A theoretically informed Leximancer analysis of a participant historiographical study. In: Proceedings of: 56th Annual Conference of the International Communication Association: Networking Communication Research. 56th Annual Conference of the International Communication Association: Networking Communication Research, Dresden, Germany, (). 19-23 June 2006.    
Johnston, M. A. and Paulsen, N. (2006). Risky business: An investigation of sponsorship marketing risk. In: Yunus Ali and Maria van Dessel, ANZMAC 2006 conference proceedings: Advancing theory, maintaining relevance. Australian and New Zealand Marketing Academy Conference (ANZMAC 2006), Brisbane, Australia, (1-9). 4-6 December 2006.    
Dowd, A. B. and Paulsen, N (2006). Combining traditional survey and social network measures of group cohesion: A longitudinal study. In: B. Richards, Sunbelt XXVI - International Sunbelt Social Network Conference. Sunbelt XXVI - International Sunbelt Social Network Conference, Vancouver, Canada, (92). 24-30 April, 2006.    
Grice, T., Gallois, C., Jones, E., Callan, V. and Paulsen, N. (2006). Employee group memberships and organisational communication during organisational change. In: Australian Journal of Psychology. The 34th Annual Conference of the Society for Australasian Social Psychologists, Townsville, Australia, (86-87). 7 - 10 April, 2005. doi:10.1080/00049530600940006     0 0
Beach, R., Parsons, D., Brereton, D. and Paulsen, N. (2005). Engaging on the ground: Site-level community engagement practice in the Australian minerals industry. In: Dave Gardiner and Katie Scott, Proceedings of International Conference on Engaging Communities. International Conference on Engaging Communities, Brisbane, QLD Queensland, (1-17). 14-17 August 2005.    
Solnet, D. and Paulsen, N. (2005). Rebranded Hotel Properties: The role of service climate and employee identity in predicting customer satisfaction. In: H. Qu, 2005 I-CHRIE Annual Conference Proceedings. 2005 I-CHRIE Annual Conference, Las Vegas, NV USA, (368-376). 27-31 July 2005.    
Brereton, D. J., Beach, R., Callan, V. J., Cheshire, L. A., McKenna, B., Paulsen, N. and Parsons, D.E.R. (2005). Engaging on the ground: Site-level community engagement practices in the Australian minerals industry. In: People place prosperity : Sustainable Development Conference 2005. Sustainable Development Conference 2005 (SD05), Alice Springs, NT, (). 31 October - 4 November 2005.    
Grice, T, Gallois, C, Jones, E, Callan, V and Paulsen, N (2005). The effects of employee group memberships on organisational communication during organisational change. In: Australian Journal of Psychology. , , (127-127). .     0
Ratten, V., Paulsen, N. and Gardner, M.J. (2004). Alliance learning: A conceptual model explaining the alliance learning process. In: N. Boyacigiller and T. Kiyak, Proceedings of the 46th Annual Meeting of the Academy of International Business: Bridging with the Other: The Importance of Dialogue in International Business. 46th Annual Meeting of the Academy of International Business, Stockholm, Sweden, (34). 10-13 July, 2004.    
Callan, V. J., Grice, T. A., Jones, E., Paulsen, N. and Gallois, C. (2004). Full-time and part-time employer identifications with multiple groups. In: L. Alvarez, Conference Proceedings: The Future of Consulting - New Pathways to Success. Second International Conference on Management Consulting, Lausanne, Switzerland, (231-236). 23-25 June, 2004.    
Callan, V. J., Paulsen, N., Rooney, D., Gallois, C., Jones, E., Grice, T. A. and Bordia, P. (2004). Job uncertainty and personal control during downsizing: A comparison of survivors and victims. In: Proceedings of the SAM/IFSAM V11th World Congress: Management in a World of Diversity and Change. SAM/IFSAM V 11th World congress, Goteborg, Sweden, (75-76). 5-7 July, 2004.    
Paulsen, N., Callan, V.J. and Gallois, C. (2003). Work unit identification, communication, and employee outcomes during organizational change. In: D. Nagao, Academy of Management Best Paper Proceedings: Democracy in a Knowledge Economy. Annual Meeting of the Academy of Management, Seattle, Washington, (). 1-6 August, 2003.    
Grice, T., Jones, E., Paulsen, N. and Gallois, C. (2003). The effects of professional status on multiple identifications at work. In: W. Noble, J. Langan-Fox and P. Reddy, Australian Journal of Psychology: The Abstracts of the 5th Australian Industrial and Organisational Psychology Conference. 5th Australian Industrial and Organisational Psychology Conference, Melbourne, (125-125). June 26 - 29 2003.     0
Grice, T. A., Jones, E., Paulsen, N. and Gallois, C. (2003). Professional status, employee attitudes and multiple identifications at work. In: J. Fitness, Australian Journal of Psychology. The 32nd Annual meeting of the Society for Australasian Social Psychologists, Sydney, Australia, (45-45). 24-27 April, 2003.     0
Grice, T. A., Paulsen, N., Jones, L., Bordia, P. and Tourish, D. J. (2002). The effects of multiple identifications on employee attitudes and perceptions. In: R. Onorato and M. Augoustinos and R. Boeckmann, Australian Journal of Psychology: Abstracts of the 8th Annual Meeting of the Society of Australasian Social Psychologists (SASP). 8th Annual Meeting of the Society of Australasian Social Psyco, Adelaide, SA, (118-119). 24-29 April, 2002.     0
Dowd, A. and Paulsen, N. (2002). Group cohesion and social networks: A preliminary comparison. In: R. Onorato and M. Augoustinos and R. Boeckmann, Australian Journal of Psychology: Abstracts of the 8th Annual Meeting of the Society of Australasian Social Psychologists (SASP). 8th Annual Meeting of the Society of Australasian Social Psychologists, Adelaide, SA, (115-115). 24-29 April, 2002.    
Paulsen, N. (2001). "Who are we Now?": Group identity and the (re)organising process. In: E.Farjas et al, 17th Colloquium of the European Group for Organizational Studies (EGOS). The Oyssey of Organizing, Lyon, France, (). July 5-7th 2001.    
Paulsen, N., Gardner, J. M. J., Gallois, C., Callan, V. J. and Monaghan, P. (2000). The intergroup context of communication in organisations. In: Proceedings of the 50th Annual Conference of the International Communication Association. 50th Annual Conference of the International Communication Association, Acapulco, Mexico, (1-9). 01-05 June, 2000.    
Paulsen, N. (2000). Managing strategic challenges in the third sector. In: R. Leonard, Partnership and Activism: Abstracts and Presenters. Australian and New Zealand Third Sector Research Fifth Biennial Conference, University of Western Sydney, Parramatta, Sydney, (26-26). 02-05 Dec 2000.    
All Others (5)
Paulsen, Neil, Bramble, Tom, Rowe, Pat and Westwood, B. (2010) Culture change for a sustainable future: strategy, culture and subculture in Queensland Health. Final report St. Lucia, QLD, Australia: The University of Queensland    
Westwood, B., Rowe, P., Paulsen, N. and Bramble, T. (2008) Culture change for a sustainable future: strategy, culture and subculture in Queensland Health. Interim report St. Lucia, QLD, Australia: The University of Queensland    
Solnet, David and Paulsen, Neil (2005) Service Climate, Employee Identification, and Customer Outcomes in Hotel Property Rebrandings.   4281
Solnet, David and Paulsen, Neil (2004) Service Climate, Employee Identification, and Customer Outcomes in Hotel Property Rebranding.   3396
Paulsen, Neil, 1952- (2002). Group identification, communication and employee outcomes during organisational change PhD Thesis, Graduate School of Management, The University of Queensland.   3