New public management, innovation, and the non-profit domain: New forms of organizing and professional identity

Paulsen, N. (2005). New public management, innovation, and the non-profit domain: New forms of organizing and professional identity. In Marcel Veenswijk (Ed.), Organizing innovation: New approaches to cultural change and intervention in public sector organizations (pp. 15-28) Amsterdam, Netherlands: IOS Press.

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Author Paulsen, N.
Title of chapter New public management, innovation, and the non-profit domain: New forms of organizing and professional identity
Title of book Organizing innovation: New approaches to cultural change and intervention in public sector organizations
Place of Publication Amsterdam, Netherlands
Publisher IOS Press
Publication Year 2005
Sub-type Research book chapter (original research)
Series Innovation and the Public Sector
ISBN 9781586035785
1586035789
Editor Marcel Veenswijk
Volume number 10
Chapter number 2
Start page 15
End page 28
Total pages 14
Total chapters 13
Subjects 350208 Organisational Planning and Management
B1
720403 Management
750605 Public services management
Abstract/Summary In this chapter follows a brief description of various aspects of the New Public Management (NPM) agenda with a discussion of the impact of these initiatives in the service delivery environment. A number of factors compel service organizations to innovate new forms of service delivery and viability. As with many such initiatives and associated policy rhetoric, the reality of putting such strategies into action presents considerable challenges. The author discusses some of the implications of these reforms for the role of governments in service delivery, for organizations in the non-profit sector, and for the roles and identities of professionals.
Keyword Professional identity
Organisational identity
New public management
Organisation structure
Innovation
Q-Index Code B1
Q-Index Status Provisional Code
Institutional Status UQ

 
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Created: Fri, 26 May 2006, 10:00:00 EST by Neil Paulsen on behalf of UQ Business School