Tourism crisis and disasters: Enhancing understanding of system effects

Scott, Noel and Laws, Eric (2006) Tourism crisis and disasters: Enhancing understanding of system effects. Journal of Travel and Tourism Marketing, 19 2/3: 149-158. doi:10.1300/J073v19n02_12

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Author Scott, Noel
Laws, Eric
Title Tourism crisis and disasters: Enhancing understanding of system effects
Journal name Journal of Travel and Tourism Marketing   Check publisher's open access policy
ISSN 1540-7306
Publication date 2006
Sub-type Article (original research)
DOI 10.1300/J073v19n02_12
Volume 19
Issue 2/3
Start page 149
End page 158
Total pages 10
Place of publication Philadelphia, U.S.A.
Publisher Routledge (Taylor & Francis)
Collection year 2006
Language eng
Subject C1
350501 Tourism Policy and Planning
710599 Tourism not elsewhere classified
1506 Tourism
Abstract This paper examines the definitions and conceptual foundations of crises and distinguishes between crises and disasters. It takes a systems view of these concepts and uses the perspective of systems as organizational networks to examine implications for tourism managers. A tourism destination is perceived as consisting of a network of interacting organizations. This perspective questions the boundaries that should be used to study crisis and disasters. The paper also discusses the possibility of a crisis having a positive outcome for a destination.
Keyword Crisis
Crisis management
Social network anaylsis
Q-Index Code C1

Document type: Journal Article
Sub-type: Article (original research)
Collections: Excellence in Research Australia (ERA) - Collection
UQ Business School Publications
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Citation counts: Scopus Citation Count Cited 21 times in Scopus Article | Citations
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Created: Wed, 15 Aug 2007, 10:27:03 EST