Management are aliens! Rumors and stress during organizational change

Bordia, Prashant, Jones, Elizabeth, Gallois, Cindy, Callan, Victor J. and Difonzo, Nicholas (2006) Management are aliens! Rumors and stress during organizational change. Group & Organization Management, 31 5: 601-621. doi:10.1177/1059601106286880

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Author Bordia, Prashant
Jones, Elizabeth
Gallois, Cindy
Callan, Victor J.
Difonzo, Nicholas
Title Management are aliens! Rumors and stress during organizational change
Journal name Group & Organization Management   Check publisher's open access policy
ISSN 1059-6011
Publication date 2006-10
Sub-type Article (original research)
DOI 10.1177/1059601106286880
Volume 31
Issue 5
Start page 601
End page 621
Total pages 21
Editor A. M. Konrad
Place of publication Thousand Oaks, California
Publisher Sage Publications
Collection year 2006
Language eng
Subject C1
350200 Business and Management
720400 Management and Productivity Issues
Abstract Rumors collected from a large public hospital undergoing change were content analyzed, and a typology comprising the following five broad types of change-related rumors was developed: rumors about changes to job and working conditions, nature of organizational change, poor change management, consequences of the change for organizational performance, and gossip-rumors. Rumors were also classified as positive or negative on the basis of their content. As predicted, negative rumors were more prevalent than positive rumors. Finally, employees reporting negative rumors also reported more change-related stress as compared to those who reported positive rumors and those who did not report any rumors. The authors propose that rumors be treated as verbal symbols and expressions of employee concerns during organizational change.
Keyword Psychology, Applied
Management
Rumor
Organizational Change
Communication
Field Experiment
Job Insecurity
Bad-news
Transmission
Strategies
Gossip
Model
Consequences
Uncertainty
Employees
Q-Index Code C1

 
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Created: Wed, 15 Aug 2007, 07:56:05 EST