Evaluation of the Western Australian Department of Health telehealth project

Dillon, Eric, Loermans, Jozef, Davis, Dale and Xu, Cathy (2005) Evaluation of the Western Australian Department of Health telehealth project. Journal of Telemedicine and Telecare, 11 Supp. 2: 19-21.


Author Dillon, Eric
Loermans, Jozef
Davis, Dale
Xu, Cathy
Title Evaluation of the Western Australian Department of Health telehealth project
Journal name Journal of Telemedicine and Telecare   Check publisher's open access policy
ISSN 1357-633X
1758-1109
Publication date 2005-12
Sub-type Article (original research)
DOI 10.1258/135763305775124803
Volume 11
Issue Supp. 2
Start page 19
End page 21
Total pages 3
Editor E. Krupinski
R. Wootton
Place of publication London, United Kingdom
Publisher Royal Society of Medicine Press
Collection year 2005
Language eng
Subject 329999 Medical and Health Sciences not elsewhere classified
730399 Health and support services not elsewhere classified
Abstract In 1999, the Department of Health in Western Australia began a telehealth project, which finished in 2004. The 75 videoconferencing sites funded by the project were part of a total state-wide videoconference network of 104 sites. During the period from January 2002 to December 2003, a total of 3266 consultations, case reviews and patient education sessions took place. Clinical use grew to 30% of all telehealth activity. Educational use was approximately 40% (1416 sessions) and management use was about 30% (1031 sessions). The average overhead cost per telehealth session across all regions and usage types was $A192. Meaningful comparisons of the results of the present study with other public health providers were difficult, because many of the available Websites on telehealth were out of date. Despite the successful use of telehealth to deliver clinical services in Western Australia, sustaining the effort in the post-project phase will present significant challenges.
Keyword Health Care Sciences & Services
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

 
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