Constraints to organizational learning during major change at a mental health services facility

Rowe, Patricia A. and Boyle, Maree V. (2005) Constraints to organizational learning during major change at a mental health services facility. Journal of Change Management, 5 1: 109-117. doi:10.1080/14697010500036320

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Author Rowe, Patricia A.
Boyle, Maree V.
Title Constraints to organizational learning during major change at a mental health services facility
Journal name Journal of Change Management   Check publisher's open access policy
ISSN 1469-7017
Publication date 2005-03
Sub-type Article (original research)
DOI 10.1080/14697010500036320
Volume 5
Issue 1
Start page 109
End page 117
Total pages 9
Editor C. Carnall
Place of publication Oxon, UK
Publisher Routledge
Collection year 2005
Language eng
Subject C1
321215 Health Care Administration
750605 Public services management
350200 Business and Management
Abstract This paper explains what happened during a three years long qualitative study at a mental health services organization. The study focuses on differences between espoused theory and theory in use during the implementation of a new service delivery model. This major organizational change occurred in a National policy environment of major health budget cutbacks. Primarily as a result of poor resourcing provided to bring about policy change and poor implementation of a series of termination plans, a number of constraints to learning contributed to the difficulties in implementing the new service delivery model. The study explores what occurred during the change process. Rather than blame participants of change for the poor outcomes, the study is set in a broader context of a policy environment—that of major health cutbacks.
Keyword Organizational learning
Mental health
Change management
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Faculty of Business, Economics and Law -- Publications
2006 Higher Education Research Data Collection
ERA 2012 Admin Only
 
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Created: Wed, 15 Aug 2007, 05:33:14 EST