IS/IT outsourcing practices of small- and medium-sized manufacturers

Rohde, F. H. (2004) IS/IT outsourcing practices of small- and medium-sized manufacturers. International Journal of Accounting Information Systems, 5 4: 429-451.


Author Rohde, F. H.
Title IS/IT outsourcing practices of small- and medium-sized manufacturers
Journal name International Journal of Accounting Information Systems   Check publisher's open access policy
ISSN 1467-0895
Publication date 2004-12
DOI 10.1016/j.accinf.2004.04.006
Volume 5
Issue 4
Start page 429
End page 451
Total pages 23
Editor S. Sutton
Place of publication UK
Publisher Elsevier
Collection year 2004
Language eng
Subject C1
280199 Information Systems not elsewhere classified
700199 Computer software and services not elsewhere classified
Abstract Firms began outsourcing information system functions soon after the inception of electronic computing. Extant research has concentrated on large organizations and large-valued outsourcing contracts from a variety of different industries. Smaller-sized firms are inherently different from their large counterparts. These differences between small and large firms could lead to different information technology/information system (IT/IS) items being outsourced and different outsourcing agreements governing these arrangements. This research explores and examines the outsourcing practices of very small through to medium-sized manufacturing organizations. The in-depth case studies not only explored the extent to which different firms engaged in outsourcing but also the nuances of their outsourcing arrangements. The results reveal that all six firms tended to outsource the same sorts of functions. Some definite differences existed, however, in the strategies adopted in relation to the functions they outsourced. These differences arose for a variety of reasons, including size, locality, and holding company influences. The very small and small manufacturing firms tended to make outsourcing purchases on an ad hoc basis with little reliance on legal advice. In contrast, the medium-sized firms often used a more planned initiative and sought legal advice more often. Interestingly, not one of the six firms outsourced any of their transaction processing. These findings now give very small, small-, and medium-sized manufacturing firms the opportunity to compare their practices against other firms of similar size.
Keyword Outsourcing
Manufacturing organizations
Case studies
Q-Index Code C1

 
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Created: Wed, 15 Aug 2007, 04:21:13 EST