Emotions in organizations: A multi-level perspective

Ashkanasy, Neal M. (2003). Emotions in organizations: A multi-level perspective. In Fred Dansereau and Francis J. Yammarino (Ed.), Multi-level issues in organizational behavior and strategy (pp. 9-54) Amsterdam, The Netherlands: Elsevier /JAI Press. doi:10.1016/S1475-9144(03)02002-2

Author Ashkanasy, Neal M.
Title of chapter Emotions in organizations: A multi-level perspective
Title of book Multi-level issues in organizational behavior and strategy
Place of Publication Amsterdam, The Netherlands
Publisher Elsevier /JAI Press
Publication Year 2003
Sub-type Other
DOI 10.1016/S1475-9144(03)02002-2
Series Research in Multi Level Issues
ISBN 0762310391
ISSN 1475-9144
Editor Fred Dansereau
Francis J. Yammarino
Volume number 2
Chapter number 2
Start page 9
End page 54
Total pages 46
Total chapters 21
Collection year 2003
Language eng
Subjects 15 Commerce, Management, Tourism and Services
1503 Business and Management
1701 Psychology
Abstract/Summary Recent years have seen an upsurge of interest in the study of emotions in organizations. Research, however, has been hampered by the ephemeral nature of emotions and a lack of an integrated multi-level model. This article therefore presents a five-level model of emotions in organizations. At the lowest level is within-person variation, defined in terms of affective events theory. Levels of the model then proceed through individual, dyadic relationship, group, and organization-wide perspectives. The article also outlines the neurophysiological processes that underlie the experience, perception, and communication of emotion; it concludes with a discussion of implications for research and practice.
Keyword Organizational behavior
Corporate culture
Q-Index Code BX
Q-Index Status Provisional Code
Institutional Status Unknown

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Created: Tue, 14 Aug 2007, 11:30:38 EST