Electronic patient records: Achieving best practice in information transfer between hospital and community providers - an integration success story

Nicholson, Caroline, Jackson, Claire L., Tweeddale, Margaret and Holliday, Dimity (2003) Electronic patient records: Achieving best practice in information transfer between hospital and community providers - an integration success story. Quality in Primary Care, 11 3: 233-240.

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Author Nicholson, Caroline
Jackson, Claire L.
Tweeddale, Margaret
Holliday, Dimity
Title Electronic patient records: Achieving best practice in information transfer between hospital and community providers - an integration success story
Journal name Quality in Primary Care   Check publisher's open access policy
ISSN 1479-1072
1479-1064
Publication date 2003-09-01
Sub-type Article (original research)
Open Access Status File (Author Post-print)
Volume 11
Issue 3
Start page 233
End page 240
Total pages 8
Editor R. Baker
M. Lakhani
Place of publication United Kingdom
Publisher Radcliffe Medical Press
Collection year 2003
Language eng
Subject C1
321203 Health Information Systems (incl. Surveillance)
730399 Health and support services not elsewhere classified
Abstract Effective healthcare integration is underpinned by clinical information transfer that is timely, legible and relevant. The aim of this study was to describe and evaluate a method for best practice information exchange. This was achieved based on the generic Mater integration methodology. Using this model the Mater Health Services have increased effective community fax discharge from 34% in 1999 to 86% in 2002. These results were predicated on applied information technology excellence involving the development of the Mater Electronic Health Referral Summary and effective change management methodology, which included addressing issues around patient consent, engaging clinicians, provision of timely and appropriate education and training, executive leadership and commitment and adequate resourcing. The challenge in achieving best practice information transfer is not solely in the technology but also in implementing the change process and engaging clinicians. General practitioners valued the intervention highly. Hospital and community providers now have an inexpensive, effective product for critical information exchange in a timely and relevant manner, enhancing the quality and safety of patient care.
Keyword Clinical information
Healthcare integration
Information transfer
Q-Index Code C1

Document type: Journal Article
Sub-type: Article (original research)
Collections: Excellence in Research Australia (ERA) - Collection
2004 Higher Education Research Data Collection
School of Medicine Publications
 
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Created: Wed, 15 Aug 2007, 12:35:03 EST